Ildiko Varga

Summary

Hobby photographer currently seeking a position in the photography field. Experiences in portrait and event photography as well as Photoshop CS2.  College degree, excellent customer relation skills as well as communication, organization and time management abilities.  Creative problem solver with ability to remain calm in high-pressure situations, resolves conflict and handles multiple tasks. Hardworking, reliable and consistently exceeds employer expectations.  Quickly learns new tasks and easily adapts to new environment.

§  Photography and Photoshop – Hobby photographer for over 15 years.  Recently completed two Digital/Film Photography  and Studio Photography courses.  Experience in portrait and event photography. Currently using Photoshop CS2.

§  Customer Service – 10 years of high quality customer service. Outstanding customer relation skills: able to anticipate and accurately identify client needs, making every effort to meet and exceed customer expectations.

§  Management – Experience in organizing and handling small group projects, energetic team leader with very positive work attitude and outgoing demeanor. Very organized and detail oriented.

§  Communication - Quickly establishes and maintains productive relationship with colleagues, customers and staff at all levels.

Work History

Work History

VIP Guest Relation Representative

GRAND HOTEL CORVINUS KEMPINSKI

Ensured quality services and handled the special needs of high priority VIP guests in this five-star hotel. VIP guests included presidents of different countries, politicians and celebrity figures. This position required very strong organization skills and high quality customer service. Duties included overseeing and quality assurance of all hotel services; restaurants and tour recommendations and planning; reservations; ticket orders; and business services.

2003 - Present

Stay-at-home-Mom and Photographer

Mother of three children as well as portrait and event photographer forfamily and friends.

2002 - 2003

Customer Service Representative

LANDRY'S RESTAURANTS, INC. - Houston, TX

Duties included answering incoming calls, handling customer service issues, solving problems, answering questions, writing correspondence. This position also required to be involved with certain legal issues such as investigating and resolving customer claims regarding injuries or damages suffered on restaurant property.

2001 - 2002

Office Supervisor/Tax Preparer

JACKSON HEWITT INC

Duties included managing employees, providing ongoing training for all tax office employees, record-keeping, filing, writing memos and correspondence, preparing schedules, payroll, overseeing completion of opening and closing procedures, monitoring productivity, fixing income tax return rejects and errors, preparing federal and state income tax returns, and handling customer complaints.

1998 - 2001

Flight Attendant

UNITED AIRLINES

Work duties included customer service and supervisor duties as well as ensuring equipment and passenger safety, food and beverage service, preparing in-flight reports, administer first aid and making announcements.This position required teamwork, leadership, very good organization skills and ability to work under high-pressure situations under no supervision.

1995 - 1998

Supervisor/Cashier/Waitress

MAC'S LA SIERRA RESTAURANT

Performed a wide variety of service duties in a busy family style restaurant. Duties included leadership, food and beverage serving, operating cash register, ongoing training to employees, organizing, scheduling ordering supplies, handling customer complaints.

Education

Education

GRAND HOTEL CORVINUS KEMPINSKI

Hotel Operation and Quality VIP Service Training

2001 - Present

JACKSON HEWITT INC

Income Tax Preparation

1998 - Present

UNITED AIRLINES

Flight Atendant Training

Leadership and Resource Management Training

1992 - Present

KITV

Tour Guide Certification (Hungarian/English language)

2005 - 2006

BOULDER PHOTO CENTER

Digital and Film Photography

Creative Photography

Studio Photography

1998 - 1998

UNIVERSITY OF NEW MEXICO

Spanish

English Composition

Macroeconomics

Geology

Art

1998 - 1998

ALBUQUERQUE TECHNICAL-VOCATIONAL INSTITUTE

Accounting

Business Ethics

1992

B.A. in Elementary Education

TEACHERS TRAINING COLLEGE