Iker Ibanez

Leading the design of global strategic products in the Internet & Mobile Banking space, and their implementation into the Barclays countries.With responsibility and participation in:

• Definition of the product roadmap by engagement with the local business units across the globe.
• Research into the market and technology trends to create continuous innovation into the products.
• Full implementation and integration of the products into the local market regulations and systems.
• Management of the global stakeholders in the Internet & Mobile Banking space.

Director of the area, reporting to the WE Senior Technology Officer, with direct responsibility over:

• Western Europe Technology Strategy 
• Solution design and architecture 
• Execution of transformation and critical projects across Western Europe 
• Enterprise Design Authority and Architecture Governance

Director of the area with direct responsibility over:

• Barclays Western Europe Technology Strategy
• Solution design and architecture
• Technology innovation
• Implementation of transformation architecture and infrastructure projects
• Management of International Projects within Western Europe
• Multichannel platform operations and support
• Programme delivering the future Global Multichannel Platform with Barclays Technology Centre in Singapore

Achievements:

Technology transformation across Western Europe, by executing transformation projects like Thin Client technology implementation in Barclays branches across Europe, delivering multi-million euro savings in running costs, together with simplified operation and support, improved service and greater control. Delivery of a state of the art platform for automating credit collections and recoveries. Full renewal of the telecommunications network delivering significant savings and improvements in quality of service and stability.

Service availability improvements by enhancing the multichannel platform, through completely modernizing the architecture core, infrastructure and base software, delivering important improvements in terms of stability, availability and resilience.

Support to critical Business projects, like Branch Expansion Plan, managing the opening of 95 branches in 180 days, and Developers externalization project, delivering the technology to fully externalize development in three months, delivering significant savings and growth capabilities.

Head of the Innovation Office running a multidisciplinary team with various responsibilities:

• Architecture and Solution design
• Technology innovation
• Responsible for all technology infrastructure projects
• Multichannel platform operations and support
• Technology strategy
• Permanent member of the Global Architecture Council, forum in which the Global Barclays Technology Architecture and Strategy is defined

Achievements

Establishment of the foundations for Technology Innovation in Barclays Spain, creation of the Innovation Forum comprising the IT and Business Communities. Implementation of the Innovation process in the organisation.

Creation of the infrastructure projects and deployments functions, creating the team and the processes to handle complex infrastructure and deployment projects

Implementation of a solid Support and Forensic analysis team to improve the stability of the multichannel platform servicing Branches and Call Centres, delivering improved availability (from below 95% to above 99,5%) and a significant reduction in incidents.

• Project Manager delivering the online banking platform for Barclays. The project included the development of the internet channel on the existing multichannel architecture, together with developing the complete set of retail functionality as well as the definition and implementation of the infrastructure, operations, service model, etc.
• Project Manager delivering the eCorporate portal for Commercial Online Banking leveraging the architecture, infrastructure and service model delivered for the retail platform.
• End to end management of the online banking platform.
• Definition of the Technology strategy for online banking.

• Design and implementation of a Common Services Architecture for Telefonica.
• Design and development of various portal applications.

• Analyst in the design and development of the online banking application and architecture for Banco Guipuzcoano, first to use digital signature in Spain.
• Analyst in INTEK Project, application for the online processing of subsidies for the Basque Government.