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Work experience

Dec 2008Dec 2009

Substance Abuse Counselor

Phoenix House
  • Supervised 8 employees
  • Lead daily and monthly staff meetings.
  • Weekly documentation of progress notes
  • Developed individualized monthl treatment plans
  • Trained in Dialectical Behavioral Therapy
  • Trained in Clinical Supervision
  • Resolved conflicts on a daily basis
Jul 2007Mar 2008

Regional Merchandiser

Kendal Floral Supply
  • Serviced accounts covering a 5 state region
  • Created weekly reports for supervisor
  • Made weekly travel plans for myself and supervisor
  • Cultivated and maintained customer relationship between vendor and client
  • Inspected quality of product
Jun 2005Jul 2007

Administrative Assistant

Citadel Broadcasting Company
  • Operated accounts receivable software
  • Created marketing presentations for account executives
  • Developed media kits for each radio station
  • Researched demographic information for each radio station
  • Voiced client commercials
  • Compiled weekly and monthly projections or each account executive.

Education

Skills

Customer Relations
I have always been in Customer Service. Each of my previous jobs had customers whose happiness had to be ensured. I am personable which makes this skill come naturally.
Microsoft Office
I have been using Microsoft Office for over 10 years. I have demonstrated my ability to navigate each program while in school as well as on each job I have been employed.
Conflict resolution
While working in a prison setting, I was continually resolving conflicts among staff and inmates.

References

Mark McLean

Mark is a Marketing Account Executive who has been with Citadel for over 20 years. He is a top billing executive and I have created many marketing media kits and presentations for him.

Brad Banks

Brad was my former boss at Putter's Bar and Grill. He has been in the restaurant industry for over 20 years.

Portfolio

Objective

To obtain a Marketing position where I can use my education and experience to benefit the company and grow professionally.

Summary

I have Case Management experience- managed a caseload of 25-30 clients. Weekly documentation on each client and provided group as well as one on one counseling.Managerial experience- I managed 8 other employees in my most recent position. This involved prompt decision making, conflict resolution and crisis intervention.Trained in Dialectical Behavioral Therapy as well as Clinical Supervision.

I have worked in advertising and marketing asa Sales and Marketing assistant.

Interest

I have many interests outside of work. My main hobby is creating, discovering and listening to music. I have always had a fascination with music and I play various instruments. I also enjoy reading anything from news and magazine articles to interesting books.