Janae Lacey

Janae Lacey

Work History

Work History
Dec 2008 - Dec 2009

Substance Abuse Counselor

Phoenix House
  • Supervised 8 employees
  • Lead daily and monthly staff meetings.
  • Weekly documentation of progress notes
  • Developed individualized monthl treatment plans
  • Trained in Dialectical Behavioral Therapy
  • Trained in Clinical Supervision
  • Resolved conflicts on a daily basis
Jul 2007 - Mar 2008

Regional Merchandiser

Kendal Floral Supply
  • Serviced accounts covering a 5 state region
  • Created weekly reports for supervisor
  • Made weekly travel plans for myself and supervisor
  • Cultivated and maintained customer relationship between vendor and client
  • Inspected quality of product
Jun 2005 - Jul 2007

Administrative Assistant

Citadel Broadcasting Company
  • Operated accounts receivable software
  • Created marketing presentations for account executives
  • Developed media kits for each radio station
  • Researched demographic information¬†for each radio station
  • Voiced client commercials
  • Compiled weekly and monthly projections or each account executive.

Education

Education

Skills

Skills

Customer Relations

I have always been in Customer Service. Each of my previous jobs had customers whose happiness had to be ensured. I am personable which makes this skill come naturally.

Microsoft Office

I have been using Microsoft Office for over 10 years. I have demonstrated my ability to navigate each program while in school as well as on each job I have been employed.

Conflict resolution

While working in a prison setting, I was continually resolving conflicts among staff and inmates.

Objective

To obtain a Marketing position where I can use my education and experience to benefit the company and grow professionally.

Summary

I have Case Management experience- managed a caseload of 25-30 clients. Weekly documentation on each client and provided group as well as one on one counseling.Managerial experience- I managed 8 other employees in my most recent position. This involved prompt decision making, conflict resolution and crisis intervention.Trained in Dialectical Behavioral Therapy as well as Clinical Supervision.

I have worked in advertising and marketing asa Sales and Marketing assistant.

Interest

I have many interests outside of work. My main hobby is creating, discovering and listening to music. I have always had a fascination with music and I play various instruments. I also enjoy reading anything from news and magazine articles to interesting books.