Robert Newbre

Work History

Work History

Technician

Blackhawk Communications
  • Perform requested and non-pay disconnects, adhering to Comcast procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide requested services.
  • Install, service and repair CAT 5 and coax cables.
  • Pre-wire single unit dwellings in order to provide “ready hook-up” capabilities.
  • Install all equipment necessary to provide Comcast video, high speed internet and digital voice to residential subscribers.
  • Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties.
  • Inspect existing ground or make new ground according to the National Electrical Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage.

Lead Technician

General Fiber Communications

Lead Technician

Paradigm Communications
  • Assist System Supervisor with daily routing
  • Assist technicians in the field
  • Perform same duties as a technician
Jul 2007 - Present

Installation Supervisor

RAB Communications
  • Supervise installation system, billing approx $80,000 mo to the provider
  • Supervise crew of 8-15 technicians
  • Pickup and route technician workload daily
  • Advise technicians on safe and effective installion practices
  • Mediate customer complaints resulting from installation
  • Motivate technicians and encourage teamwork
Jan 1998 - Jan 2004

Soldier

CA Army National Guard

Primary MOS 11B/InfantrySecondary MOS 77F/Petroleum Supply Specialist

Primary MOS:Lead, supervise, and train subordinate personnel.  Evaluate terrain and selects weapon emplacement.  Us maps and map overlays, perform intersection and resection, and determine elevation and grid azimuths.  Record operational information on maps. Receive and implement combat orders, direct deployment of personnel in offensive, defensive, and retro grade operations.Secondary MOS:Perform petroleum and water accounting duties. Operate equipment associated with petroleum and water distribution system and multi-product pipeline system. Fuel and defuel vehicles, and stationary equipment. Take emergency precautions to prevent harm to self and facilities in event of petroleum spillage or fire.  Assign duties, spot check work adequacy, and instruct and supervise subordinates in work techniques and procedures. Determins source of product contamination in storage areas and pipelines and direct reclamation and disposition for petroleum products. Assure adherence to safety procedures and ensure keeping of efficient, clean, and safe work environment.

Oct 2001 - Oct 2002

Soldier

United States Army

Fire Team Leader

Education

Education
Jan 2009 - Present

Bachelor of Science

Concordia University

Skills

Skills

Motivating People

Encourage technicians to perform at their peak Motivate individuals to be part of a team

Handeling Complaints

Devise and implement solutions to provider complaints Speak with customers and isolate complaints to resolve the issue quickly Listen to, and find solutions for technician concerns

Problem Solving

Used daily during installion proceedure Customer complaints Provider concerns Technicians issues Workload distribution Technicial issues with Comcast or customer equipment

Certifications

Certifications

Ammunition Handler

CA Army National Guard

Hazardous Material Handler

CA Army National Guard

Digital Voice Technician

NCTI Jones

High Speed Internet Technician

NCTI Jones

Video Technician

NCTI Jones

References

References

Scott Butler

Chris Pryse

David Huynh

Greg Shippy