Kylene Hissom

Work History

Work History
May 2009 - Present


Pittsburgh Zoo& PPG Aquarium

-Responsible for up to 20 employees daily

-Communicated to suppliers for necessary purchases

-Cooking food and maintaining food quality throughout the day

-Resolving employees issues and solving problems that arise

-Filing in at any part of the zoo that was understaffed

May 2009 - Aug 2009

Volunteer Supervisor

Magee-Women's Hospital

-Assigned jobs to over 50 volunteers

-Made schedules for volunteers

-Liaison between hospital departments and volunteers

-Worked daily with Windows Word and Excel 2003/2007

-Resolved issues from volunteers and hospital departments

Apr 2005 - Apr 2009

Customer Service

Pittsburgh Zoo & PPG Aquarium

-Set up for over 100 weddings and special events held at the zoo

-Gave tours of the zoo to groups of up to 15 visitors

-Provided food, beverages and souvenirs to zoo patrons

-Cleaned work space at the start and the end of each shift

-Handled and counted large amounts of money


Aug 2006 - May 2010

Bachelor of Arts

West Virginia University




                        -Worked with over 10 departments at Magee-Women’s Hospital to provide volunteers                         -Kept an open flow of contact between management and employees at Zoo                         -Had over 12 years of Spanish                         -Updated supervisors on subordinate’s progress at the Zoo and Magee-Women’s Hospital


Lead                         -In charge of over 50 volunteers at Magee-Women’s Hospital                         -Teachers’ Assistant for a Small Group Communication class                         -Manager at the Pittsburgh Zoo & PPG Aquarium                         -Child Care for over 7 years                         -Organized rooms at Christian Help



-Dean’s List (GPA of 3.5) Fall semester 2009, Spring semester 2009

-Mountaineer Maniacs (WVU Spirit Club) 2006-2010

-Volunteered at West Penn Hospital, and Children’s Hospital for over 6 years

-Completed Computer Science class