Igor Zaytsev

Partner Relations Manager


I would like to propose my candidacy for your position Business Development Manager which was advertised on the www.hh.ru website.

My background of 5 years in sales and 3 years in partner relations management includes working in the Cloud and IT sectors. In addition to this I have extensive knowledge of marketing, and also have considerable understanding of analytics, customer support and familiar with many CRM systems.

I have learned a great deal in my employment to date, including Product Launches, Up Selling, Client Management and running Marketing Campaigns.

As someone who is dedicated to providing the highest quality of service at all times, I am always intimately involved in a project, and oversee and monitor it until both I and the client are completely satisfied.

As a highly motivated person I view operational problems as business challenges and opportunities waiting to be discovered.

My background includes the launching of a more than 10 partner solutions in Russia, CIS and EU whose yearly turnover for launched service increased on 50% over a 12 month period.

With my present employer I have finished two integration projects which allow to bring new players on a market, to add a new hardware in range of equipment and discover new sales opportunities.

I have a track record of planning and coordinating all project phases from conception, through to design and execution. For me it would be a honour to be a part of and contribute to a company like yours which is known for its talented workforce and high standards. 

Work History

Work History
Aug 2010 - Present

Partner Relations Manager

  • 5 years SAAS industry experience and 3 years in customer account management
  • Proven track record in a sales and customer service environment
  • Involved in developing sales & pricing strategies.
  • Identifying and then researching potential leads and opportunities.
  • Identifying the customer's needs.
  • Delivering ongoing market analysis and assessment of competitors.
  • Providing quality responses to customer contacts in person, telephone & email.
  • Giving customers information about company services and products.
  • Attending trade shows and exhibitions when required.
  • Building relationships with customers.
  • Recording all queries and making notes on CRM software.
May 2009 - Jul 2010


  • Attending meetings on site.
  • Organizing routine servicing schedules.
  • Negotiating with suppliers and purchase items at optimum cost.
  • Attending meetings, writing reports and giving presentations to managers and clients.
  • Translating technical documentation.
Feb 2007 - Apr 2009

Service Coordinator

Zeppelin Rusland 
  • Scheduling and coordinating assigned maintenance services.
  • Experience of managing a team of up to 20 staff members.
  • Responding appropriately to customers’ emergencies or urgent issues as they arise.
  • Controlling the purchase and supply of all procured items.
  • Providing accurate routing information to ensure that delivery times and locations are coordinated.
  • Involved in the day to day management of clients.
  • Maintaining contact with clients - giving them regular updates.

Education & Training

1999 - 2004

Engineer (Higher Degree)


Radio and Television Broadcasting Faculty


Supplier negotiation
B2B Sales
Product development
Project managment

Hobbies & Interests

Rafting, rock climbing, traveling, astronomy

Additional information

DOB: 05/04/1982

Driving license: Yes