Partner Relations Manager
- 5 years SAAS industry experience and 3 years in customer account management
- Proven track record in a sales and customer service environment
- Involved in developing sales & pricing strategies.
- Identifying and then researching potential leads and opportunities.
- Identifying the customer's needs.
- Delivering ongoing market analysis and assessment of competitors.
- Providing quality responses to customer contacts in person, telephone & email.
- Giving customers information about company services and products.
- Attending trade shows and exhibitions when required.
- Building relationships with customers.
- Recording all queries and making notes on CRM software.