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·Accomplished manager, leader, and facilitator of small groups

·Years of experience providing outstanding customer service

·Exceptional communicator and active listener who effectively conveys information verbally and in writing

·Flexible team member who thrives in environments requiring ability to effectively prioritize and juggle concurrent projects

·Active and thoughtful contributor to a team environment; strong interpersonal skills

·Highly self-directed and self-motivated; attention to detail and time management

·Commitment to continual self-education and development

Work experience

Jul 2009Nov 2009

Front of House

Skillet Street Food

·Organized and personable front of house team member for nationally recognized local mobile restaurant

·Experience working cross-functionally, as special-event point person andliaison between client, business owner, cooks, and customers

·Deliver high quality customer service while managing large groups and strict timelines

Sep 2008Jul 2009


Beecher's Handmade Cheese

·Articulate and knowledgeable cheesemonger for iconic business in Pike Place Market

·Proficient in providing exceptional customer service and brand representation in a high-volume, fast-paced environment

·Able to communicate effectively with large and small groups

·Observe and participate in the inner workings of a small business managing its growth through marketing, special events and branding changes

Jun 2007Jul 2008

Retail Store Manager

All the Best Pet Care, Inc

·Store manager of a successful, locally owned retail establishment

·Successfully balance competing priorities and meet deadlines through multitasking and delegation

·Consistently meet and exceed monthly sales goals; known as one of two “million dollar” stores within the company

·Streamlined inventory ordering and receiving processes

·Developed and implemented sales contests and incentive drives for my staff

Aug 2005Jun 2007

Retail Communications Consultant / Store Merchandising Expert


·Communications consultant Sprint retail location

·Consistently deliver a high level of customer service while reaching personal, as well as store sales goals

·Implemented a continual process of self-improvement and education regarding market trends, sales techniques, and devices

·Successfully negotiated multi-line contracts with small businesses in Seattle and Bellingham

·Awarded “Washington Retail Top Activation Performer for the North District” in July 2006




Antioch University

Art History

Western Washington University