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Summary

Ambitious, seasoned, business-minded and solutions-oriented executive with a strong background in project management, human resources, training, logistics and program development positioned to excel in any industry. Exceptional ability to motivate employees to achieve outstanding results and maintain morale. Adept communicator with the ability to cultivate positive and productive relationships, resolve problems, and promote services and programs to meet individual customer and employee needs. Open to international, travel and virtual positions.

Work History

2014Present

VP, Retail Operations

Mi Modesty Inc.

Mi Modesty Inc. provides quality modest and fashionable clothing for the whole family.  Global Marketing through social media (Facebook (Mi Modesty Inc), Youtube (Mi Modesty), Instagram (@Mi_Modesty_Inc) or Twitter (@MiModestyInc))

  • Trained 15 women from 6 countries in entrepreneurship 
  • Streamlined operations to reduce delivery to clients from 4 days to 2 
  • Continuous growth and profit by 15% every six months
20062014

Regional Training Manager

Sodexo

Responsible for coordinating and monitoring effectiveness of programs and training for the Technical aspect of the Environmental Services Department which encompasses up to 198 employees. Responsible for the training and development of Managers in 7 states of the SouthEast and 122 hospitals. Head the curriculum development team of 8 Regional Managers. Administers, organizes and conducts training and educational programs in connection with management and promotional development, on-the-job training, employee hiring and orientation. Identifies training needs and resources in the unit. Maintains records of training activities and employee progress. Raised Press Ganey scores by 82%.

TEAM BUILDING

  • Received Regional Vice President award for consistently building productive teams within Environmental Services Division for 98% Outstanding rating in Technical training
  • Developed curriculum to resulting in reduction of infection within SouthEast division by 45%
  • Facilitated  4 Regional training units, 28% reduction in overhead for new managers

TRAINING

  • Provided one-on-one training to a Fortune 100 corporate client, contributed to a $4M increase in the contract value
  • Developed District Manager training curriculum that provided consistency throughout 3 Regions.  Led to an increase of 25% in audit scores
  • Developed HCAHPS Boot Camp increasing scores by 10% by the next quarter after training
20022006

Executive Officer

United States Army

Supervised sixty-six 14-week training programs for over 400 employees every 1st and 3rd quarter .  Designed programs and simulations; administered training and budget in accordance with military guidelines; regularly tested staff to ensure that graduation rates remained above 98%.  Directly responsible for timely distribution of equipment at high levels of preparedness.

  • Rated one of  top 3 Trainers and led department to receive recognition as runner up in the Equal Opportunity Program out of 45 other units
  • Held responsible for equipment valued at $10 million
  • Improved disaster readiness from 60% to 90%; skillfully negotiated with representatives at the Pentagon    

Platoon Leader

  • Facilitated training programs for up to 100 employees, evaluated employee performance, and mentored to improve results
  • Proactively encouraged team members to contribute and pursue innovative, cost-saving ideas
  • Directed 65 employees in maintaining and repairing approximately $5 million in equipment
20022002

Event Coordinator

Dynamic Works Institute

Earned full accreditation in multi-functional logistics. Prepared logistics plans to support daily operations. Recruited, and supervised a Workforce Summit for the State of Florida. The Florida Workforce Summit enhanced networking and job development with professionals throughout State level careers. 

  • Streamlined operations and improved productivity  by 35% through effective reporting, prioritizing and customer communication
  • Implemented new administrative procedures that increased departmental efficiency by 15%
  • Received accolades throughout the State of Florida for a well-organized, informative summit
20012002

Executive Assistant, Office of the Chairman and CEO

Tupperware

Provided executive assistance to the CEO of Tupperware. Performed executive support duties requiring comprehensive skills and knowledge of the organization's policies and practices. Identified and initiated improvement projects that were essential for the department to accomplish daily work. 

  • Planned, organized and drafted departmental communications for CEO sponsored events
  • Black history month committee chair
  • Completed travel arrangements and expense reports for the CEO
19972001

Spanish Teacher

Miami-Dade County Public Schools

Taught diction, writing and reading skills as a second language and to native speakers. Prepared and instructed lesson plans, evaluated and monitored students' performance. Performed and taught a variety of tasks using the Internet, WP Win 6.1, Lotus and Microsoft Application and Windows. Taught ESOL and basic reading.

  • Second language and Native Speakers Spanish Department Head
  • Sallie Mae Teacher of the Year 1998
  • Sunshine Club Chairman 1998-2000.· Activities Director 1998-1999.· Hispanic Heritage Celebration Coordinator

Education

Masters of Arts

Universidad Autonoma de Coahuila

Matriculated during Junior and Senior year as a foreign independent study program through Grambling State University.  Two Bachelors and a Masters degree obtained simultaneously.


Professor's Assistant.  Graduated Suma Cum Laude -4.0 GPA

Languages

Arabic

Conversational

Spanish

Fluent in Conversation, Reading and Writing