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Dedicated, growing professional with 5+ years experience in an office environment efficiently executing customer service, marketing & administrative duties

Work experience

Dec 2009Present

Evening Receptionist

Nashville City club

I deal directly with the members and guests, fielding all questions and concerns. I assist the Marketing and Events Departments with administrative needs in the planning process of club events, as well as the staff during the event. 

Sep 2009Mar 2010

Customer Service Representative


My position primarily dealt with the processing of insurance claims regarding mobile devices and NetBooks. Based on my performance, I was often recruited to assist the software development department in testing out new programs before the implementation within the company. This was a short-term position, which explains the 6-month duration. 

Dec 2007May 2009

Administrative-Customer Support

Great Lakes Brewing Co

The majority of my focus was on office management and private event bookings. My main duties included: employee scheduling; supply orders; website, calendar and database updating; customer issues and service; providing and processing contracts for private events. I worked directly under the General Manager which often called for several additional tasks in the area of human resources and marketing. 

Oct 2008Apr 2009

Cleveland Area Representative


As an Area Representative, I spearheaded sales and publicity efforts in Greater Cleveland on behalf of a Chicago-based production company, HoperaWorld. These efforts included, but were not limited to: area newsletters, blogs, newspapers & word-of-mouth.There was also a element of tour management with hotel accommodations, venue visits and contract completion in the list of tasks. 

Aug 2004Apr 2007

Publicity Manager

Purdue University Cultural Center

I was the point person for the on and off campus publicity efforts regarding upcoming events. The emphasis was on developing working relationships with members of the community and making sure each demographic had access to our information. 



Kieniele King

Friend & colleague of 20 years

Jeff West

Former Supervisor

Byron Johns

Worked closely during the HoperaWorld tour in Cleveland, OH



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