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Summary

A dynamic Administrative professional with comprehensive experience, focused on relieving Executive(s) of routine tasks, using knowledge and initiative to anticipate and organize work responsibilities. Recognized for creative problem solving, organizational skills and follow through to completion. Technical savvy: Excel (intermediate/advanced), Word (intermediate), PowerPoint, Outlook, Lotus Notes, Business Objects, Sharepoint, Saba.

Interest

Italian

Student learning, beginner level.

Volunteer

Cincinnati Police Department - Citizens on Patrol COPP

Cincinnati Association for the Blind and Visually Impaired

  • Weekly reader for Personalized Talking Print, since February 2003.

Power Inspires Progress -- Venice on Vine -- Venice Catering

PIP provides training and education to those struggling with critical inner-city issues, such as chronic unemployment, and limited life skills and education.

  • Returning volunteer, providing solutions to data records and creation of Excel databases used to track records for catering business and trainee progress. Service in 2008-2009 and again in 2010.

Work History

Oct 2014Present

Administrative Assistant to the Executive Director

The Public Library of Cincinnati and Hamilton County

Supports the Executive Director of 41 library locations. Responsible for Board Meetings: document preparation, meeting logistics, technical and room setup. Manage donations, new hire welcome, staff and guest parking. Coordinate calendars, meetings, contacts; correspondence and ad hoc duties as assigned.

Nov 2008Present

Sales Associate

Macy's

Part time position. Recognized for customer satisfaction.

Oct 2012Oct 2014

Executive Secretary

The Christ Hospital

Executive Secretary: to Medical Director, Directors and Regional Managers.

Manage meeting, minutes, event facilities and catering. Assist with contracts, lease payments, special projects, and confidential information. Manage correspondence, Outlook calendaring, travel coordination, expense reconciliation.

May 2010Sep 2012

Executive Assistant

Ralston Foods, Inc.

Executive Secretary: to Vice President of Sales, Directors, and National Account Managers.

Compose and maintain complex routine and ad hoc reports; analyze and evaluate data accuracy.

Screen calls, arrange travel, manage calendars, maintain records/files, special projects/internet research, handle special events; manage supplies and equipment.

Jun 2009Dec 2009

Executive Assistant

Procter & Gamble

Executive Assistant: Contract assignment through Adecco. Global Supply Network Operations; supported Director, Associate Director and multiple Managers.Coordinated global training events; arranged facilities, catering, accommodations and materials. Arranged international travel and visas, managed calendars, worked across horizontal business networks. Assisted with document preparation, SharePoint updates and file upolads, purchase orders. Communicated timelines, arranged resources, managed multiple priorities, utilized multiple internal technologies.

May 2008Sep 2008

Executive Assistant

First Student, Inc. a company of FirstGroup America

Supported Senior Vice President of Safety; monitored email and calendar, answered and screened calls, arranged travel, processed department invoices and expense reports. Utilizing my organizational skills I eliminated the invoice backlog by working cooperatively with vendors and the internal accounting department. Streamlined processes for monthly Random D & A Screenings; created efficiencies reducing process time by over 50%. Received and logged confidential safety complaints from the public and internal customer; documented issues, routed to managers/department staff, and monitored followed-through to resolution. Responsible for Board Meetings with corporate safety divisions; arranged meeting space and setup, recorded minutes and rolling actions, prepared and distributed board materials.

Dec 2006May 2008

Administrator and Marketing Assistant

Reading Rock, Inc.

Supported Senior Vice President, Associate VP’s, Marketing Manager and Sales. Researched new project leads, improved the process creating efficiencies in the distribution of information. Created training methods, provided New Hire instruction, point-of-contact for reporting systems and project research techniques. Collaborated with Marketing Manager, managed Reward Programs, created and maintained complex status reports, managed Special Events. Provided customer service to external client; received and managed website inquiries, responded to or redirected requests for information and client training opportunities; created database of contacts to market to potential new clients. Developed, managed and distributed weekly and monthly reports for sales divisions. Produced Excel reports with a high level of complexity, manipulated data and worked in pivot tables. Provide backup support as necessary, assisted with expense reports invoices and check requests.

Feb 2001Dec 2006

Executive Administrator and Office Manager

Ralston Foods, a Division of Ralcorp Holdings, Inc.

A dual role as Administrator and Office Manager, I supported the Executive Director of Sales and remotely supported National Account Managers. Routinely extracted data to compose and maintain standard and ad hoc reports. Maintained accurate pricing database reducing account deductions, by nearly 90%; assisted Customer Service/Logistics to reconcile invoice discrepancies. Worked in a team environment, communicated and interacted with numerous departments. Additional responsibilities were to facilitate problem solving customer service issues. Internally awarded and externally recognized for superior follow through, excellent customer service and professionalism.Responsible for correspondence, general office operations, screening calls, maintaining equipment, negotiating leases, managing supplies, and filing. I also arranged travel, maintained weekly/monthly itineraries, calendar and appointments, meeting scheduling, vacation accruals and special events planning.

Education

Bachelor of Science

University of Cincinnati