A dual role as Administrator and Office Manager, I supported the Executive Director of Sales and remotely supported National Account Managers. Routinely extracted data to compose and maintain standard and ad hoc reports. Maintained accurate pricing database reducing account deductions, by nearly 90%; assisted Customer Service/Logistics to reconcile invoice discrepancies. Worked in a team environment, communicated and interacted with numerous departments. Additional responsibilities were to facilitate problem solving customer service issues. Internally awarded and externally recognized for superior follow through, excellent customer service and professionalism.Responsible for correspondence, general office operations, screening calls, maintaining equipment, negotiating leases, managing supplies, and filing. I also arranged travel, maintained weekly/monthly itineraries, calendar and appointments, meeting scheduling, vacation accruals and special events planning.