Robin Wallace

Robin Wallace


Communications specialist supporting an organization's goals and growth through cost-saving solutions, quality assurance, visual creation, and customer service. 




Reading and collecting limited editions by Stephen King and similar authors







Retro furniture




Learning Technology Specialist with a knack for finding solutions, a legacy for assuring quality, an excitement for visual creation, an affinity for editing, an altruistic affiliation for customers, a passion for saving company money, an aversion to redundancy, a touch of geekiness, and just a dash of mischief.

My Strengths That Will Support Your Organization's GoalsINPUT—Value accuracy, quality and correctness, and use them to transform something good into something superb. Research information and perform technology assessment to keep abreast of trends. INDIVIDUALIZATION—Key team member that listens effectively to other's ideas and serves as a conduit of best practices to other groups. Use common sense, but also understand the big picture as well as the details.INTELLECTION—Communicate and share ideas to achieve larger business impact. Pursue opportunities for self-improvement to enhance job skills and relationships.CONNECTEDNESS—We're all unique and it's a small world that's getting smaller every day. Global as well as local consideration is important when creating or implementing solutions.RESTORATIVE—Challenge the status quo. Analyze situations or anticipate problems and identify gaps/risks to provide suggestions or solutions for process and collaborative improvements.

Work History

Work History
Jun 2010 - Aug 2011

Instructional Designer

Fifth Third Bank
Contract Instructional Designer, Retail and Learning Media Production Teams <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p> Partnered with Enterprise Learning teams to graphically design new branding and logos, and to develop and produce employee course materials, job aids, and course catalog. Tested functionality of online courses and developed eLearning modules within Adobe Captivate. Instituted editing and production standards for Instructional Designers. Migrated shared network drive documents to SharePoint sites.
May 2002 - Jan 2010

Learning Technology Specialist, cont'd

Ethicon Endo-Surgery, Inc., a Johnson & Johnson Company

• Developed strategy for online customer surveys and led implementation of computer setup, custom cabinetry and signage in the Endo-Surgery Institute (ESI) ($75,000 project)• Co-managed design and implementation of a new sales training Learning Management System and migration of Precourse workbook to eLearning modules. • Developed strategy and led implementation of new Professional Education branding for course and collateral materials and website (, resulting in consistent messaging. • Managed the development of PDA product modules deployed to field sales. Collaborated with marketing and product directors and design agency.• Transitioned process for content building from shared network drive to an internet-based repository. Responsible for site management. Wrote site user guide.

May 2002 - Jan 2010

Learning Technology Specialist

Ethicon Endo-Surgery, Inc., a Johnson & Johnson Company

Design/Writing/Editing• Editorial and design expert for editing, graphic design, content/curriculum refinement and regulatory and medical compliance, publishing, archiving, and delivery.• Maintained, governed, and published current department information to company intranet.Content Migration to Web—Sales Training Curriculum• Organized assets for content and assessment migration from print to web. Migration resulted in interactivity, consistency, timeliness of information deployment, rapid updating of future content, and cost savings.• Edited module scripts for copy review submission and e-learning platform, minimizing copy review issues.• Reviewed alpha and beta versions of anatomy and product modules, reducing editing errors and synchronizing verbiage and graphics.• Collaborated in development of new e-learning modules based on product development roadmaps. Mobile Learning• Designed six new product modules for delivery through intranet and SD cards to field sales. Modules included images, animation, competitive comparisons, key features and benefits.• Designed customer brochures using InDesign and Word providing readable and printable electronic documents.Process Refinement• Increased efficiency, compliance, consistency, and cost savings by bringing desktop publishing services in-house. • Key process owner representing Professional Education with corporate digital asset management system vendor evaluations, requirements, and assets gathering.• Implemented a web-to-print ordering system for sales training global courseware, providing just-in-time access and reduced costs. • Analyzed and solved problems with creating and storing education assets on a shared network drive by creating SharePoint content management team site for trainers. • Produced an anatomy and product self-study course kit (workbook and CDs) for non-sales associates. Created intranet registration and ordering process and LMS test site.

May 1994 - Apr 2002

Desktop Publishing Specialist

Ethicon Endo-Surgery,Inc.
Jan 1992 - Apr 1994

Administrative Associate

Ethicon Endo-Surgery, Inc.
Dec 1989 - Jan 1992

Administrative Secretary

Gibson Greetings, Inc
Performed general office administration and word processing and desktop publishing assignments for the Vice President, Managers, and Programmers
Jul 1985 - Jun 1989

Desktop Processor

Xavier University
Performed word processing, desktop publishing, and data entry for the Library Director, librarians, and administrative staff. Assisted with special projects, information research, and updates of the periodical list and catalog records.



Associate of Applied Science

Cincinnati State Technical and Community College
Dec 2007 - Feb 2008

Electronic Media

Raymond Walters College
Dec 1991 - Apr 1993

Desktop Publishing Certificate

Cincinnati State Technical and Community College








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