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Career Goal

Technical Sales Manager ICT/ISP/ELV ,Sr. Account manger , Business development manager, Structured Cabling/ ISP presales Engineer, ICT Project Manager

Education

Sep 1997Aug 2002

BSc of Computer Engineering

Faculty of Engineering

Overall Grade: Good

Graduation Project: Voice Recognition and Verification

Project Grade: Excellent

Experience

Apr 2014Present

Sr. Telecom pre-sales ICT/ISP/structure cabling and Technical Sales Manager for ICT/ELV

ADVANCED MICROTECHNOLOGY COMPANY (AMT) - AlKhobar- Saudi Arabia

 Key results: 

  • Creating and looking for new opportunities for enhancing and grow the business and revenue of ICT/ELV services.
  • Exceed Revenue & Key Performance Indicator (KPI) targets and Generate new business by phone, customer visits and events, Develop and manage a funnel of activities 
  • Engage Presale team into the client account and requirements in order to get the specification that will result in sales.
  • Develop a new and strong relationship to secure revenue growth.
  • Explain and propose ICT/ELV service to the customer in order to generate sales.
  • sharing and archiving customer data from lead to order is essential to manage relationship history, satisfaction, and account development.
  • Analyzing request of Proposal (RFP) performing technical solution designs, managing the bidding process and associated approvals.
  • Responsible for tender evaluation and bid management processes. Lead the preparation of RFI/RFP response in collaboration with the Sales, Product Management,  Operations, Legal and Finance teams.
  • Manage the registration of the company with target organizations to ensure an invitation to relevant tenders and smooth submission process.
  • Educate clients  about relevant products and technologies through presentations, marketing materials, site visits, etc.
  • Submit, follow up and acquire all needed documentation and approvals for the bidding process.
  • Support in proposals and contracts negotiations to close deals while minimizing risks and ensuring profitability.
  • Produce and edit the proposals from a techno-commercial perspective including software, hardware, infrastructure, workflows, drawings, diagrams, charts, work plan, project staffing, etc.
  • Conduct site surveys, attend Pre-bid meetings, analyze customer’s requirements, identify solution architecture and components, perform technical design work, and define BOQ.
  • In-depth knowledge of industrial cabling standards, Codes and Limitations; including but not limited to twisted pair, coax, single and multi-mode fiber optic cables.
  • Able to assess existing cabling infrastructure and recommend needed improvements.
  • Understand of standard active data network topologies.
  • Knowledge of design software such as MS Visio or CAD.
  • Appropriate network industry certifications preferred, including BICSI, besides I have RCDD attendance certification in addition to Commscope certificates.
  • Knowledge about testing procedures like OTDR and OLTS.
  • Designed/implemented or lead large-scale passive infrastructure projects including Datacenters.
  • Prepare complex quotations and proposal information, as needed; works to customize quotes and proposals and to coordinate resources across divisions
  • Perform client consultation and maintain regular day to day contacts with customers to properly assess opportunities and help create new customer demands.
  • Preparing technical BOQ for Cisco switches, routers and wireless solutions also Systimax cabling structure.
  • Help sales executives by making technical presentations, answering questions and managing customer trial through E-mail, phone and on-site visits.
  • Assist and participate in developing RFI, RFP and RFQ responses.
  • Prepare tenders, including charts, BOQ, documents and technical answer sheets.
  • Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.
  • Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.
  • Built Design, installation and administration issues for COMMSCOPE IPATCH solutions.
  • Build and design Bill of Quantities (BOQ) for the active and passive part.
  • Built design for an intelligent building infrastructure solution.
Sep 2012Apr 2014

Lead Telecom Engineer & Structures Cabling Design Engineer (outsourcing)

Huawei - Hong Kong

Employed at Huawei Hong Kong and Saudi Arabia by AMT Company

Huawei is a Leading company in the telecommunication services, our company located in more than 100 COUNTRIES around the world. 

Project breif: BI246 - REPLACE TELEPHONE SWIITCHES KIINGDOM WIIDE

The SAUDI ARAMCO Telephone Network serves both its commercial and community interests by means of a large telephone network distributed in many locations  throughout the Kingdom.

The existing Telephone Network consists of a mix of Ericsson, Nortel and Huawei equipment, as the existing telephony technology is now reaching the end of its life-cycle, the existing Telephone Network will be upgraded to the new technology.

Our project is over more than 800 sites around the Kingdom of Saudi Arabia.

 Key results:

  • Design the backbone and horizontal cabling for the project.
  • Checking the working areas and required spaces for equipment.
  • Supervise the site survey team for more than 800 sites in KSA to divide the cabling requirements.
  • Design the pathways required for the cabling like the cable tray, ladder, and all the accessories.
  • Design the Main distribution frame (MDF) and cross-connect equipment required like patch panels and all accessories required.
  • Design the grounding and bonding for the facility.
  • Design the telecommunication spaces inside the TR and ER in the facility.
  • Checking the rack requirements for the equipment and check the block diagram.
  • Supervise the design team for the drawing including the wiring diagram, block, grounding, and cross-connect cabling diagram.
  • Checking the reservation package for the project including the fiber, MDF, floor space and grounding.
  • Checking the cable route, equipment need for the installation part.
  • Design the cable type and all accessories required for installation like connectors, splicing kits required for the project.
Mar 2011Aug 2012

ELV and ICT Project Manager

BTAM. - SAUDI BINLADEN GROUP

Employed as a project manager for ministry of Interior in ABHA to manage all low current systems

 Key results:

  • Direct and manage the project from beginning to end.
  • Responsible for following up the team of installation 1st fix ,2nd and 3rd fix materials for the low current project.
  • Responsible for installation 4th fix materials for low current project like as configuration of system and testing and commissioning.
  • I have experience in the following systems:
  1. CCTV.
  2. Structure cabling system.
  3. IP Telephony and Active equipment.
  4. Fire alarm system.
  5. Public address system.
  6. Access control System (ACS). 
  • Define project scope, goals and deliverable that support business goals in collaboration with senior management and stakeholders.
  • Develop full-scale project plans and associated communications documents.
  • Estimate the resources and participants needed to meet project goals.
  • Determine and assess the need for more staff and/or consultants and make the proper recruitment if necessary during project cycle.
  • Delegate tasks and responsibilities to proper people.
  • Plan and schedule project timelines and milestones using proper tools.
  • Track project milestones and deliverable.
  • Determine the frequency and content of status reports from the project team, analyse results, and troubleshoot problem areas.
  • Build, develop, and grow any business relationships vital to the success of the Project. 
Jan 2009Mar 2011

Eastern Province Manager

Salec Co., Dammam- Saudi Arabia

I promoted to Eastern Province manager to direct area management for growing our company Supervise a team of technical Engineers and sales Engineers to improve our company growing and meet our company's goals and strategy.

Key results:

  • Identify prospected sales and analysis customers as per sectors also follow-up with customers for any inquiries about proposals or BOQ.
  • Maintain excellent communication with upper management both within and across organisations to make sure smooth running of all projects undertaken by the team.
  • Responsible for follow-up projects in area allocates right resources to ensure that projects, enhancements and support are completed within committed time, scope and budget.
  • Initiate and implement new technologies, methodologies, and procedures that will support Company Long and short-term goals.
  • Follow up Area projects running and review it by our technical design and project schedule.
  • Manage a Pre-sales team in projects technical design also the sales team to achieve new customers.
  • Follow up area project manager and site engineers to be sure that projects running properly. 
Mar 2008Jan 2009

Senior Network and Presales Engineer

Salec Co., Dammam- Saudi Arabia

Managing  technical issues and taking care of the  project cycle according to  Specifications in order to grow our company sales.

Key results:

  • Utilize direct consultation selling to prospective accounts, determining the products and services needed.
  • Review and help in preparing for proposals and answering technical questions.
  • Works with the products manager to customize and sells solution and services to match account needs.
  • Prepare complex quotations and proposal information, as needed; works to customize quotes and proposals and to cooperate resources across divisions
  • Develop technical solutions and Conduct professional demos and presentations for Clients.
  • Perform client consultation and support regular day-to-day contacts with customers to properly assess opportunities and help create new customer demands.
  • Preparing technical BOQ for Cisco switches, routers and wireless solutions also Systimax cabling structure and Aruba Wireless solution.
  • Help sales executives by making technical presentations, answering questions and managing customer trial through E-mail, phone and on-site visits.
  • Assist and take part in developing RFI, RFP and RFQ responses.
  • Prepare charts and network diagrams using MS Visio for every project and wireless analysis charts, including strengths and weakness point’s distribution of access points.
  • Prepare tenders, including charts, BOQ, documents and technical answer sheets.

 -  Project main scope work

 *  SYSTIMAX Cabling structure solutions

  • Built Design and installation for COMMSCOPE Broadband OSP Fiber Solutions and Copper solutions, including installation techniques pulling, termination, splicing and testing using OTDR.
  • Built Design, installation and administration issues for COMMSCOPE IPATCH solutions.
  • Build and design Bill of Quantities (BOQ) for the active and passive part.
  • Built design for an intelligent building infrastructure solution.
  • Built design for fiber to home solutions also coaxial cable solutions.

 * Aruba indoor wireless solution

  • Product Knowledge
  • Roles, Firewall, ACL
  • Operations
  • Planning and Design
  • Troubleshooting
  • Applications and Solutions Knowledge about wireless spectrum
  • Build design for an indoor wireless BOQ

 *  Cisco Switches and routers

  • Making RFI and BOQ for access, distribution switches and drawing using MS Visio.
  • Making the technical description for active devices and routers as well.
Apr 2006Mar 2008

IT Manager

3 Brother for Lighting Co., 10th of Ramadan- Egypt

Three Brothers as a joint Stock company is one of the leading companies in manufacturing indoor & outdoor lighting systems in Egypt & Middle East.

Perform IT management responsibilities and administrate MAPICS ERP manufacturing solution on AS/400 platform serving manufacturer and four branches.

Key results:

  • Build & Design the infrastructure for Network Company and all its departments.
  • Provide leadership and direction to the IT department in all operational activities.
  • Recommend IT budget requirements, set up the budget guidelines, and work within the designated, approved budget.
  • Interacts with vendors and external support organizations, to optimize quality support to support operational systems especially IBM for support server hardware and MAPICS for ERP.
  • Implement and design IT policies and rules.
  • Manage the analysis & support teams to make sure doing tasks within the project schedule, analyse Business demands into related applications to prepare the specification documents describes in a detail business process, reporting needs & any other extensions or functionality change.
  • Arrange the network infrastructure, computer-related H/W and S/W, IT security, and IT project management.
  • Create plans and strategies papers for ISO 9001 and well-known by ISO instructions and rules.
  • Work with system values, user profiles and put authorities for each user.
  • Create user profiles and working with services tools and TCP/IP over the e-Series.
  • Installing OS/400 over an e-server using to save entire system tapes.
  • Create the backup, training, budget, maintains and training plans for IT Dept.
  • Create the hardware description for Display, Printers and line descriptions.
  • Work with system values like as UPS, Security and Configuration values.
  • Create AS/400 inquires good knowledge about command line (CL) programming and basic knowledge about RPG programming language.
  • Good Experience with manufacturing ERP MAPICS.
  • Application administrator for the following modules in ERP MAPICS application:
    • Financial modules, including the General Ledger and customer accounts and Customer order management, including Invoices.
    • Material Resource planning (Manufactory planning).
    • Bill of Material.
    • Cross Application Support (CAS) which maintains all other modules.
    • Inventory management (IM).
    • Purchasing module.
Jul 2004Apr 2006

Assistant IT Manager and System Administrator

3 Brother for Lighting Co., 10th of Ramadan- Egypt
  • Monitor users’ CPU utilization and transfer rate.
  • Responsible for Software maintains and installs Client access for users and transfer data from and to AS/400 using FTP service.
  • Perform backup solution for company users using Microsoft backup tool and Symantec Backup Exec.
  • Implement technical Support for ADSL and leased line services.
  • Implement Technical Support for PC'S, Laptop, and printer's software.
  • Implement and support Microsoft windows XP and Vista.
  • Manage and maintain and planning for windows 2003 server and active directory.
  • Manage Domain controller and DHCP and DNS.
  • Implement and design infrastructure security and administrator for ISA server 2004 and ISA 2006.
  • Installation and management of Cisco Routers and Switches.
  • Good knowledge about TCP/IP module, OSI Diagram, RIP, ICMP, IGRP and TCP/IP protocols.
  • Create VPN connections and user’s policies.