An experienced and proficient professional with more than 16 years of experience with excellent track record for optimizing network performance and driving continuous improvement in a timely manner, to budget constraints. Combines end to end change management, risk and strategic management expertise.
The most recent professional engagement includes implementation of network managed services transformation and Customer experience Management strategies.
I have an insatiable appetite for knowledge and this is evident from my qualifications gained at top business schools & management institutes with exposure to latest business trends.
With a passion for Technology and expertise in utilities, I have exercised my in-depth knowledge of cutting edge technologies to deliver outstanding results. As an influential and motivational leader, I lead in a manner that inspires confidence and facilitates performance excellence. I also strive for continuous improvement as well as providing a first class customer experience.