• 42 - El tawahed st , el twabea , faisel , el giza

Ibrahim Mahmoud Mohamed Mowafick

Work History

Work History

Call center Representative

Aug 2015 - Present
National Bank of Egypt (NBE)

handling incoming or outgoing customer calls for a business and solve their problems .

Responsible for educational center

Dec 2014 - Present
Summit For Tour Guides Courses

Training people how to be experienced tour guide

local Guide

Apr 2015 - Aug 2015
Tanis For Papyrus

explain to the tourists how the ancient egyptians people make a paper out of papyrus plant and Convince them to buy papyrus

Direct Sales

Jan 2015 - Apr 2015
Arab Banking corporation (ABC Bank) 

convince people to buy credit cards and loans

Markter

Dec 2014 - Jan 2015
Al-sadik travel

market promotions and flyers to companies and banks

Tour Guide

Jul 2010 - Jul 2012
Normal Life Company

train students how to be experienced tour guide 

Receptionist 

Jun 2008 - Jun 2010
Happy Dolphin Restaurant

receive guests and let them having a set 

Education

Education

Bachelor of Archaeology

2013
Cairo univeristy

Very Good with honor

Skills

Skills

Negotiation skills

1-The negotiation process .

2-Important behaviors to negotiate .

3-How to negotiate with people who are difficult to deal with them .

The basic skills of the sales process

1- costumer service .

2- Features of customer service .

3- how to be experienced in costumer service .

4- Dynamics of effective communication .

5- Effective communication factors .

Effective communication with customers

1-Elements of a successful seller . 

2- Sales process .

leader of the archaeological scouting in cairo university

Certifications

Certifications

Intensive Training Course On The Excavations And Restoration

Jul 2012 - Aug 2012
Conservation Center for Archaeological and Historical Builidings and Museum Artifacts

Intensive Training Course On The Excavations And Restoration

Apr 2012 - May 2012
Conservation Center for Archaeological and Historical Builidings and Museum Artifacts

Languages

English

Reading ( Excellent) Writing ( Excellent ) Speaking (v.good)

Concept

Russian

Reading ( Good ) Writing (Excellent) Speaking (Good)

Russian culture center

French

Reading (Fair) Writing (Good) Speaking (Fair)

own by own

Military service

Done - Good example - 2014

interests

Reading - traveling - swimming - chatting