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Ibrahim Mahmoud Mohamed Mowafick

Assisant Manger Of The Gudies In The Pharonic Village

Work History

Aug 2015Present

Call center Representative

National Bank of Egypt (NBE)

Handling incoming or outgoing customer calls for a business and solve their problems .

Dec 2014Present

Responsible for educational center

Summit For Tour Guides Courses

Training people how to be experienced tour guide

Jan 2015Aug 2015

Direct Sales

Arab Banking corporation (ABC Bank) 

Convince people to buy credit cards and loans

Dec 2014Jan 2015

Markter

Al-sadik travel

Market promotions and flyers to companies and banks

Jul 2010Jul 2012

Tour Guide

Normal Life Company

Train students how to be experienced tour guide 

Jun 2008Jun 2010

Receptionist 

Happy Dolphin Restaurant

Receive guests and let them having a set 

Education

2016present

Master degree

Cologne university
2013Present

Bachelor of Archaeology

Cairo university

Very Good with honor

Skills

Negotiation skills

1-The negotiation process .

2-Important behaviors to negotiate .

3-How to negotiate with people who are difficult to deal with them .

The basic skills of the sales process

1- costumer service .

2- Features of customer service .

3- how to be experienced in costumer service .

4- Dynamics of effective communication .

5- Effective communication factors .

Effective communication with customers

1-Elements of a successful seller . 

2- Sales process .

leader of the archaeological scouting in Cairo university

Certifications

Jul 2012Aug 2012

Intensive Training Course On The Excavations And Restoration

Conservation Center for Archaeological and Historical Builidings and Museum Artifacts
Apr 2012May 2012

Intensive Training Course On The Excavations And Restoration

Conservation Center for Archaeological and Historical Builidings and Museum Artifacts

Languages

English

Reading ( Excellent) Writing ( Excellent ) Speaking (v.good)

Concept

Russian

Reading ( Good ) Writing (Excellent) Speaking (Good)

Russian culture center

German

Reading (Fair) Writing (Good) Speaking (Fair)

own by own

Military service

Done - Good example - 2014

interests

Reading - Traveling - Swimming - Chatting