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Ibitayo Ayoola

Head, Property and Facilities Management


I am an assertive professional with excellent negotiation skills and an expert in property management techniques. My ability to manage people, process and performance has given me confidence to deal with the corporate world at all levels. I am accustomed to achieving strict deadlines and targets with high performance indicators. My excellent communication capabilities has further earned me a grasp in the areas of conflict resolution and liaising with tenants and vendors.

Work experience

Apr 2015Present

Head, Property/Facilities Management

Demil Realties


Provide monthly/quarterly/annual reporting appropriate for the client, track variances and ensure smooth recovery process within established targets. Achieve cost savings through maximizing utilization of suppliers and preferred vendors/contractors and by identifying additional efficiency opportunities. Ensure client satisfaction with Facility/Property Management by providing a seamless interface into client real estate organization; Proactively manage all facility services and communication in accordance with account and client standard processes, procedures, and KPIs to ensure superior customer satisfaction and performance levels. Negotiate, prepare and enforce leases, complete all required paperwork for new tenants, collect service charge deposits Minimize rental arrears Schedule expenditures, Prepare annual budgets, Analyze and correct budget variances Investigate and resolve resident complaints and concerns in a timely and efficient manner Create and enforce occupancy policies and procedures Maintain timely communications with residents and tenants Monitor and complete maintenance and repairs in a timely manner and cost-effectively Hire, train and evaluate property staff, Direct and control all personnel and resources to ensure property is properly maintained and owner objectives

Jan 2010Jan 2015

Facility Coordinator

Schlumberger Nigeria Limited


Coordinates preparation of contract scope/specifications. This is achieved by negotiating and administering service and construction agreements for maintenance and alteration services Responsible for liaising with personnel, identifying and resolving concerns related with housing and office issues, conflicts and potential problems in a professional and safe manner Responsible for evaluating 3rd party contractor performance through the review of completed work assignments and work techniques Coordinating staff activities by scheduling work assignments, setting priorities and directing the work of subordinate employees Handling maintenance budget and producing detailed information regarding needs determination, estimated costs and accountability to profit/loss statements. Reviewing building maintenance contracts, monitoring activities of service employees and consulting with contract supervisors to ensure adherence to contract specifications. Sourcing of hotels involving audits to ensure compliance Diesel management Responsible for property management by liaising with landlords and agents regarding lease renewals and negotiations, service charge reconciliation Goods receipt via Schlumberger based procurement applications. Event planning.

Jun 2008Dec 2009

Facility Supervisor/site Manager

Cadwell Limited


Ensured the strict adherence to all policies and procedures of the facilities Maintained project plans, took ownership and responsibility for the day to day running of project tasks and escalation of issues Responsible for service charge reconciliation Conducted routine inspections to ensure proper maintenance of assigned Estate Supervised and enforced the security of assigned facilities and ensured compliance with building, fire and other safety regulations Effectively supervised weekly petty cash accounting, document recording and data entry in a timely and accurate manner Responsible for attending to queries and emergencies

May 2004Oct 2005

Real estate agent(Intern)

Olu Olusakin & Co.


Worked directly with the Head of Operations in meeting the demands of customers and goals of the organisation Researched into and identified new opportunities for growth and development within the company Met with existing and prospective customers and decided new ways to meet their demands in line with the organisations' policies Responsible for attending to customer query .



Bachelor of Technology

Federal University of Technology



Facility Management Professional

International Facility Management Association