I have had multiple positions while working with AT&T, formerly SBC and Pacific Bell. I designed classes to train service representatives on new products. I assisted management and handled customer complaints on a daily basis. I worked in multiple systems on line while handling billing and orders for consumers. I am trained in using Microsoft Word, Excel and Outlook. I have learned to work independently and manage my workload to complete my goals each day.
I enjoy being challenged and work well with others. Having earned my degree in Business Administration has given me insight into all aspects of the business environment.