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Operations Manager: With proven management leadership experience in finance and production. Experienced with project, people, physical inventory, business process analysis, process improvement, quality assurance/quality improvement, and organizational development. • Proven ability to build high-performance, cost-effective operations and teams. Successful track record analyzing and refining existing operations, establishing new procedures, and controlling costs—all while improving productivity, responsiveness, and customer satisfaction • Highly effective at change management and project management. Skilled at prioritizing, organizing, and implementing multiple initiatives • Expert knowledge of operations management and process improvement, backed by commitment to ongoing professional development • Known for innovation, versatility, and delivering results. • Develop and run dynamic E-Commerce Company – managing assets, inventory, and distribution • Productive leader in training, managing, and recruiting talent to drive results and get the job done • Manage, supervise, and develop large diverse teams of direct reports up to 30 full time associates

Work experience

Oct 2007Present

Associate Project Manager - Fraud

JPMorgan Chase
Mar 2005Oct 2007

Vendor Manager II

Sep 2001Mar 2005

Strategic Relationship Manager

Capital One