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Successful performance in insurance underwriting, sales, management and overall business development; Firsthand experience in building and maintaining independent agency relationships through past and present employment.  In-depth understanding of the insurance field and its professionals; Expertise in driving growth in assigned territory; Highly effective skills in evaluating, organizing, and communicating; Well-developed interpersonal competence;  Proven ability to establish and achieve goals through effectively assertive and innovative communication and sales techniques.


• Effort, achievement, and recognition characterize my career …

• Successfully cold call, sell, and service accounts in highly competitive markets -- consistently meeting or exceeding sales goals …

• Growing sales some 30% at ClearVision and consistantly in my insurance positions …

• Conduct sales and product demonstrations to a wide range of clientele, including physicians and other medical professionals both individually and in group presentations …

• Cultivate and maintain numerous significant contacts and a strong following …

• Effectively communicate complex product information to appeal to both the layman and sophisticated customer; successfully introduce new product and service lines ...

• Rapidly penetrate markets - open new and expand existing accounts; keep pace with market trends and conditions for maximum sales results; actively participate in trade show and promotional events …

• Precisely evaluate customer requirements - generate excellent relations to produce new and repeat business; quickly eclipse sales challenges ...

• Create and initiate innovative adaptations to new and existing sales/marketing approaches which have served as "blueprints" for continued improvements in business development …

• Utilize computer systems, PC's/laptops, with MS Windows - PowerPoint, Word, Excel, for data maintenance, preparation of sales analysis reports / presentations, customer records, inventory control …

• Maintain productive lines of communication with management ...

• Perform well on an independent basis and as part of a team …

• Consistently ensure the most productive and highest quality solutions to sales and service requirements …

Work experience

Oct 2009Present

Commercial Lines Field Underwriter

The Hanover Insurance Group
  • Responsible for development of new business and retention of current business for a designated group of independent agents.
  • Underwrite multiple line accounts up to $50k for package, and $100k+ for BOP.
  • Manage over 175 agencies, with focus on 50+ key agencies, in multiple states.
  • Key book between $13M to $18M.
  • Responsible for agency reviews, plan development, and corrective action where needed.
  • Responsible for profitability of given assignment.
  • Handle new business, renewal entry, policy changes, quotes, and more on multiple systems.
  • In depth underwriting knowledge of forms and coverage for all commercial lines of business.
Jan 2007Oct 2009

Commercial Lines Field Underwriter

SECURA Insurance Company
  • Responsible for profitability of new and renewal business for 25-30 small and middle market key independent agencies.
  • Assist in managing agency relationships through: recruiting and appointing new agencies, rehab and cancellation of poorly performing agencies, analysis of potential book roll business, and development of annual agency plans.
  • Work closely with claims, premium audit and loss control as needed.
  • Assist agencies, with quotes, endorsements, and billing.
Nov 2001Jan 2007


Auto-Owners Insurance company
  • Sr. Underwriting Specialist and Trainer - (Sept.'06-Jan.'07)
  • Home Office Administrator-Commercial Lines Underwriting Systems-(Sept.'05-Sept.'06)
  • Home Office Sr. Underwriter-(May '04-Sept.'05)
  • Home Office Underwriting Specialist-(Mar.'03-May '04)
  • Commercial Underwriter-(Nov.'01-Mar.03)
Mar 1997Nov 2001

sales, service, marketing, mgmt.

Clearvision Laser Centers
  • Laser vision correction consulting and recruiting, Mid-Michigan with focus on Western Michigan expansion.
Mar 1993Mar 1997

Equipment Sales and Service

Hytorc Great Lakes
  • Industrial equipment sales and service, great lakes region.
Mar 1992Mar 1993

Plastic and Resin product sales

Ciba Geigy Corp.
Mar 1989Mar 1992

Sales and Marketing Coordinator

Jim Giguer Builders, Inc.



Completion of four of eight CPCU courses.

Bachelor of Arts in Advertising

Michigan State University

Dean's List Honors