(2 years 6months) social networking tool, video app, and instructional skillscards, aimed at increasing player/coach contact time.I have personally learned the skills required to build the initial prototype, in order to keep startup costs to a minimum.
(3 months) Startup company, implemented systems of work and was responsible for kitchen layout, in order to maximize productivity, and reduce wait times. Designed recipes in accordance with menu produced by the owners. I also added various specials, as the original menu was a little limited. Trained staff to follow new systems of work. provided advice to owners regarding marketing, staffing levels, and systems of work for front of house.
(3 years 6 months) Implemented new systems of work, involving my team in the process, changed kitchen layout to reduce wait times by over 40 mins, during busy periods. Reduced kitchen waste by up to 80%, by implementing lean waste management controls, to identify, quantify and tackle causes of waste. Increased mystery guest scores by almost 50 %.
(1 year 4 months) providing support to general manger, training new staff/ongoing training, cashing up, locking up, placing orders, customer service, marketing and creating links with other local businesses. Introduced successsful Friday night pool tournaments
(2 years 6 months)
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