Commercial Area Manager, Business Developmen Management
MYC INSURANCE BROKER
Invoicing: 14.000.000 €. 2007- 2010
Employees: 30. Spain.
KEY 21 / CREDIONE – TOTALITY GROUP
Iberian Chief Executive Officer. Barcelona. Spain
Invoicing: 55.000.000 €.
Employees: 300. Over 45 offices in Italy, Spain and Portugal.
Branches: Direct Channel Sales Force for Partners: Multiutilities and Finance Brokers. Direct report to President. Member of the Board.
Goal: start up franchising process.
2006 - 2007
SABADELL INSURANCE GROUP
Commercial and Marketing Manager.Barcelona. Spain.
Member of Steering Committee and Advisor Commercial Committee.
Invoicing: 50.000.000 €.
Employees: 10 commercial team / 10 no commercial staff. Over 200 brokers.
Branches: Insurance company, Non Life-Non Motor and Life and Health.
Direct report to General Manager and Steering Committee.
Goal: commercial reorganisation, focusing in commercial procedures.
2002 – 2006
ARAG GROUP – INTERIURA-INTERRECHT
Iberian Managing Director (Spain and Portugal).Barcelona y Lisbon.
Leading an International Company, providing claims handling services to insurances companies in over 13 countries in Europe (B2B).
Member of Advisor Committee International.
Invoicing: 9.000.000 €. BBT: 1.500.000 €.
Employees: 80 internal / 200 service suppliers.
Business areas: International claims management (Green Card and 4th Motor Directive, Foreign Recoveries, Freedom of services), Expertise medical reports (economic damage evaluation), Medical Cost Containment (medical treatments follow-up and medical costs) and Travel assistance (Technical and Personnel).
Direct report to Steering Committee in Düsseldorf (Germany).
Goals: 35% increase in sales, 45% increase in profitability.
1994 – 2002
CREDIT SUISSE GROUP - WINTERTHUR INSURANCE
Marketing New Technologies.Area Director. Barcelona. (Spain)
Managing the extranet for insurance distributors of the group. Establishing and implementing the B2B strategy for all commercial networks.
Leading a Pan European Project (5 countries) in order to create global guide lines to promote management sales tools to distributors (B2B2C). Monthly workshops in Switzerland (Zurich).
Budget: defining the technological support policy to the network. Budget: 600.000 €.
Team: Leading 12 professionals, 8 of them from Users Call Centre support.
Report: Commercial and Marketing Manager.
Goals: Increasing 30% the users number reaching 5.500, increasing in 60% the number of pages visited, more that 150.000 operations per month, meaning an annualsafe cost effect around 3.500.000 €.
Corporate Organisation.Project Leader. Lisbon (Portugal).
Project controlling and Project Leader in especial projects in Portugal branches: re-engineering, re-organisation y optimisation focus on increasing profitability, after merge process of two companies (Re engineering, Change Management, Call Centre, E-commerce, E-client, E-manager, Data mining, Intranet, etc..).
Team: 2 project controlling
Report: Iberian General Manger and Iberian Organisation Manager.
Goals: Implemented 54 projects. I have established with success a new information system for Project controlling (Project Controlling).
I have detected and proposed the implementation of Iberian synergies.
Commercial Organisation.Project Leader. Barcelona. (Spain)
Project Leader of especial projects (systems operative integration due to merges and companies acquisitions) y Commercial Network development (geographic rationalisation, commercial team roll).
Team: 1 economist.
Report: Commercial Manager.
Goals: I have implemented a new system to improve all back office processes in the Commercial Department: reporting and sales follow up system and sales force incentive scheme.
Commercial Controlling and Planning.Head of the Unit. Barcelona. (Spain)
Head of the Department of Commercial and Planning Department. Market analysis and follow up, detecting business develop opportunities. I.T. coordination for developing applications.
Team: 14 employees. 4 of them reporting directly to me.
Report: Commercial Manager.
Goals: I have created and organised the Planning, Analysis and Administration areas. Establishing internal controlling procedures. Key interlocutor in Auditory procedures (internal and external ones). Implementing a sales and budget controlling system to all Regional units (62) and channel distributors.
VOLKSWAGEN GROUP. SEAT, S.A. Commercial Division (Spain)
Internal Consultant – Commercial Management. Internal Consulter. Barcelona.
Analysis of national dealers’ network: sales, profits, actives, costumer satisfaction index, service quality standards. Negotiating more than 20 projects and business plan. Goal achieved for splitting branches (SEAT and Volkswagen-Audi)
Operational Marketing Responsable (North división: 19 provinces) Barcelona.
Promotions, advertising, pricing, product.
Special Projects: Team leader in Olympic Games – Barcelona 1992, Launching Campaign of new SEAT Ibiza and Cordoba, Stand of Motor fair in Barcelona 1993.
IV INTERNACIONAL CONGRESS - I.C.E.P.A.C.S. Valladolid (Spain)
(International Collegium of Experimental Phoniatrics and Communication Sciences) Collaboration between Valladolid University and Educational Sciences Institute (I.C.E.)
More than 200 participants from more than 20 countries.
Member of Organisation Committee. Organising the no-scientific participants, sponsoring research, merchandising, budget controlling.
Management Development Program (P.D.D.)
I.E.S.E. Business School. Barcelona (Spain)
Master on Business Administration (M.B.A.).
Instituto de Empresa Business School. Madrid. (Spain)
University Degree in Law.
Valladolid University. Valladolid. (Spain)
Calculation sheet, text processors, presentations, Data base, email, Internet..
*Negotiation skills. *Internet: Business profitability. *Presentations. *Insurances specialisation. *Advertising media.*Operational Marketing. E.A.D.A.*Commercial Management. E.A.D.A. *Capitals flow free in E.E.C. *International laws (seminaries). *Decentralisation and Local Administration.
Other professional activities
Guest professor at E.A.E. Business School. 2007 Barcelona (Spain)Business and process Consultant Free Lance. 2007 Barcelona (Spain)Monitor of PDD I.E.S.E. Business School Program. 2007 Barcelona (Spain)
Students Association of IESE Business School and I.E. Business School in Barcelona and Peñalba High School in Valladolid. Doing sports regularly, liking reading books and nature.