Cristina Matache

Cristina Matache

Work History

Work History
Jul 2011 - Present

Senior BI consultant

ORACLE Corporation

Main responsibilities:

  • Acting as an expert in BI practice area
  • Implementing Oracle products and services in line with agreed proposal
  • Provide engagement delivery services both as an individual and as a team member
  • Developing and maintaining an up to date knowledge of relevant Oracle products and services
  • Contributing to project planning and management as required
  • Resolving or escalating client issues
  • Translate customer requirements into deliverable products and services
  • Design, develop and document a solution footprint and application architecture in accordance with client's requirements
  • May lead a project team in some situations
May 2008 - Jul 2011

IT Business Analyst

ING ASIGURARI DE VIATA S.A.

Main responsibilities (this positions is held on both ING companies - Life and Pensions - with split contract):

  • Responsible for understanding the business and making recommendations for improvement;
  • Offer support in defining the business requests and manage requirements specifications;
  • Translate the business needs into solutions - to write the functional design based on business specifications, to set up the functional design documentation based on chosen solution, to verify the conformity of the functional solution chosen with ING’s internal and regional standards; 
  • To estimate the necessary length of time for implementing the development (in design and testing phase) and to set up the implementation plan;
  • To identify the necessary resources for establishing the project team
  • Prepare the release package documentation;
  • Conceives and starts the testing plan;

  • To offer support in using promoted applications;
  • To draw up support materials for training sessions for both new team members and colleagues from other departments.

Projects involvement:

  • MyING portal (www.mying.ro) – web service for ING clients (Life and Pensions) SOA based. The application offers clients' portfolio details and also the possibility of online transactions in case of unit linked products. For this, I have defined the business process for the online transactions, I have gathered Life400/Pensions400 information that is sent  to the portal, I have helped in designing the screens in order to be easy to use and intuitive and I have also detected dependencies to other business processes and applications
  • Pensions Pillar II and III Statements – annual statements sent to clients - identify the exact processes/programs/databases to be changed, help on defining the new .jrxml in order to comply annually changing bylaws and in the same time to be easy to read and understand by the customers
  • P2 and P3 (Pensions Pillar II and III) reports to CSSPP – reports needed to be sent to “Comisia de Supraveghere a Sistemului de Pensii Private” (CSSPP) - (Commission for Supervising Private Pension System) - 100% my solution - Life400 queries which take out the information in form of required reports
  • SIA (Agents’ Informing System) – applications used by sales force containing all data needed in their portfolios’ administration - here also I had a major role in defining the request and set all information needed to be sent in the portal (SOA based also)
  • New products development - define new insurance products, unit linked - help defining the request, make improvement recommendations, define the functional design for Life400 part
Jan 2007 - May 2008

Financial accountant - Payments Officer

ING ASIGURARI DE VIATA S.A.

Main responsibilities:

  • Performing the automatic payments on electronic banking systems like: ING Mcash/OnLine Banking, Multix BRD, imported from different  software;   
  • Performing the manual payments on ING Mcash/OnLine Banking, Multix BRD;
  • Performing the manual payments on bank forms and preparing the justifying documents, as required per NBR rules;
  • Administration and reconciliation of bank refuses;
  • Preparing the suppliers payments from Scala software;
  • Reporting and reconcile the electronic payments;
  • Bank statement collection from ING Bank and sending the payments to ING Bank;
  • Administration of petty cash and card expenses (advances and statement of expenses);
  • Booking the petty cash and card advances;
  • Petty cash and Card account reconciliation;
  • Solving the internal and external clients/suppliers requirements;
  • Electronic archiving in different folders of the daily payments and suppliers;
  • Administration the NBR exchange rates for hard currencies;
  • Daily report xls for OnLine payments;
  • Preparing payment orders for Posta Romana supplier;
  • Open accounts with different banks, modify the bank account signatures according to authorized signatures;
  • Updating internal procedures of finance department;
May 2006 - Jan 2007

Financial accountant - Collection officer

ING ASIGURARI DE VIATA S.A.

Main responsibilities:

  • Managing of accounts receivable;
  • Create the Manual Inpayments file for initial premium collection from the  money deposit with insurance agencies versus ING Bank branches, payments corrections, cumulated payments;
  • Preparing the report of the unmatched records and the outstanding receipts;
  • Managing the Inpayments process;
  • Preparing the manual Inpayments file;
  • Solving the internal and external clients problems;
  • Prepare all working papers of a high standard, in an accurate way in order to provide a complete audit trail for job performed.
  • Downloading bank files with daily cash incoming.  
Nov 2005 - May 2006

Team Leader Data Entry

ING ASIGURARI DE VIATA S.A.

Main responsibilities:

  • Coordinating the team and new people;
  • Providing training and support for the old and new people (data entry operators and assists)  in order to maintain the proper know-how for the data entry staff ;
  • Reviewing the internal manuals for data entry staff;
  • Daily specific reports;
  • Processing the next day incoming mail for the other departments;
  • Assuring proper processing or the incoming life policies.
Mar 2006 - May 2006

Jet UW within Data Entry Dept.

ING ASIGURARI DE VIATA S.A.

Main responsibilities:

  • Processing the underwriting activity for the standard risk policies.
Jul 2005 - Aug 2005

Fish processor (Work and Travel participant)

Seafood Producers Cooperative, Sitka, Alaska

Main responsibilities:

  • Cleaning fish, processing fillets, cleaning working areas
  • Also did the scale work which involved issuing invoices for the incoming fish from the fishermen
Jul 2004 - May 2005

Data Entry Operator

ING ASIGURARI DE VIATA S.A.

Main responsibilities:

  • Introducing the new policies in Life 400 insurance software;
  • Checking and updating the personal clients' data.
Feb 2003 - May 2004

Sales agent

Herbalife

Main responsibilities:

  • Selling products to the clients and motivating them;
  • Promoting products.

Education

Education

Skills

Skills

IBM Life 400 query

Used in daily activities while working as a Business Analyst at ING Life Insurance, Romania

Online banking transactions

I used to work with many online payment applications from different banks since I was a payments officer (with zero mistakes). I currently use this skill only for personal purposes

English as a foreign language

All the documentation and everything I prepare for the day-to-day business is done in English

MS Office

I  daily use many of the MS Office applications in order to perform the daily tasks (Word, Excel, Visio, Access, Project Server)

IBM Life 400 sql

I frequently use sql statement and browse source codes in order to help defining correct business requirements or to write the functional design.

Certifications

Certifications
Dec 2008 - Present

Business Analysis Training

Trilex, Bucharest
Dec 2010 - Present

Business Process Modeling, Analysis and Optimization

Trilex
Dec 2011 - Present

Oracle Business Intelligence Foudnation 10 - Certified Specialist

Oracle University
Dec 2007 - Dec 2009

IELTS

-
Jun 2002 - Jun 2002

Analist programator ajutor (Analyst programmer assistant)

Colegiul National de Informatica "Tudor Vianu"