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Summary

Highly proficient test engineer with extensive experience (6+ years) of integration and system testing covering client-server and web applications developed by Oracle, ING,  Red Matter or WCN. Being involved in a fast paced, agile environment, I am always aiming to deliver the highest quality products, providing: cross browser testing, back-end testing of IVR, CTI, Application Tracking and database systems(MSSQL, MySQL), front end security testing (ZAP, Websecurify), web services testing (RESTful APIs, SoapUI), resiliency and fail-over testing (Wireshark, TcpDump, OpenSips, Freeswitch) and  automated testing (Selenium, PhpStorm) for regression. Working with clients  and matrix teams in multicultural environments while continuously improving my communication, time management and problem solving skills empowered me to take ownership in critical testing projects. 

Achievements

  • Manage Active Recorder project for raw and metadata storage solution finalized with important deal signed between Redbox Recorders and Red Matter
  • Providing functional and resiliency testing for Netcom's (Norway's 2nd largest data carrier) voice services integration with Red Matter cloud platform
  • Provide system and integration testing in clinical trials bespoke solutions (drug assignment, patient randomization) developed by Oracle for Merck, Bausch&Lomb, Novartis Vaccines, Morphotek and Takeda which led to new business and increasing incomes for Oracle HSGBU

Projects

  • Perform data integration and encryption validation in salting project for portal.redmatter.com
  • Creating automated tests for coreAPI and maintaining Freeswitch Automated Test Suite(Red Mater)
  • Provide functional and performance testing for voice recording, SMS and MMS bulk download
  • Testing patient randomization, drug assigning and data transfers (all involving highly sensitive data) for major clinical trials purchased by Merck, Morphotek, Eisai, Novartis,Bausch&Lomb and Takeda from Oracle
  • Testing web services and security, data transfer for SATMETRIX NPS -a customer satisfaction portal implemented by ING
  • Security and web services testing for MyING - pension and life insurance policy administration portal (nndirect.ro)

Work History

Jan 2016Present

QC Engineer

WCN
  • Create and manage Selenium automated tests
  • Monitor running of automated scripts and manage resulting actions
  • Follow change control process including use of technical tools including Trac, Git version control
  • Understand requirements, develop appropriate measures and acceptance criteria, identify suitable tests
  • Sprint story Validation and Verification; working with Business System Analyst to understand stories and develop acceptance criteria as well as attending Sprint plan and contributing to testing considerations
  • Maintain and run manual Regression testing, including reporting on status of quality and raising appropriates defects
  • Consistent support during rollout (2 week cycle) for key stakeholders who are both technical and non-technical
  • Provide information on configuration requirements for new story and any questions from the training and client support team when documenting the user manual
  • Monitor live error logs and raise tickets accordingly
  • Maintain TRAC Wiki documentation
Mar 2014Dec 2015

QA Engineer

Red Matter
  • Implement quality assurance practices and methodology, create and update test plans, add test cases within a cross-platform environment (Linux and Windows based) using Testlink and Trac
  • Hands-on testing of cloud-based voice services (active recorder, CTI, SIP and PSTN call routing, CDR and PCAP analysis ), data manipulation (sending metadata on client HTTP server) and other platform components through 1 week sprints using Kanban methodology
  • Perform critical post-rollout tests against Live Code Releases
  • Develop and run automated tests for API regression testing using PhpStorm and Codeception
  • Perform RESTful APIs tests using Postman
  • Managing and monitoring QA and intermediate test environments using bash scripting, Continuum, Nagios and application log interpretation
  • Create SIP trunks for testing, maintaining Freeswitch automated test suite, create scripts for remote login to Amazon EC2 boxes, amend firewall rules for resiliency and failover tests
  • Perform CTI verification testing through Salesforce.com
  • Testing SIP phones firmware and auto-provisioning
  • Perform database back-end integration testing by creating complex queries, inserts, updates, user grants, schema migration and schema locks 
  • Actively participate in risk and change management meetings as member of Change Control Board.
  • Monitoring and test defect fixes to ensure quality resolution within the agreed test schedule.
  • Create and update test procedures using Confluence and in-house Wiki
Jun 2013Aug 2013

ICT Volunteer

Wellington ICT Hub
  • Training local community users to make better use of software
  • Troubleshooting technical problems (software or hardware related)
  • Provide advice and support for web conferences, CV building and publishing
Oct 2011May 2013

Software Test Engineer

Oracle
  • Design test plans, develop validation plans, generate and execute test scripts, verify data transfers between ftp servers, run and verify stored procedures, log and document found issues, create and run sql statements to verify database integration
  • Create verification and validation test scripts for IVR system
  • Analyse test results and translate into meaningful data, providing a clear, concise conclusion
  • Ensure the correct functioning of clinical trial software with focus on patient safety and integrity of clinical study information
  • Ensure all activities and deliverables comply with FDA regulations and all issues are logged.
  • Ensure that requirements are clear, testable, and consistent with the clinical trial protocol
  • Ability to effectively manage multiple projects and resources
  • Ability to provide insight and resolution to project related issues both pre-live and post-live
  • Manage testing activities within the assigned project team
  • Coordinate with clinical services and development team throughout the entire software development life cycle
    Jul 2011Sep 2011

    Testing Specialist

    Pay U (E Payment)
    • Planning the improvement of all testing activities within testing department in order to comply with deadlines and operating procedures
    • Creating test cases using Test Link, execute scripts and log issues
    • Exploratory testing to evaluate functionality and usability, along with punctual testing the incidents reported to and corrected by the software development team
      Apr 2009Jul 2011

      System Tester

      ING Life Insurance
      • Prepare test plans/scenarios outlining the scope and schedule for a variety of in-house software (agent commission scheme, policy life-cycle and due payments ) and system releases
      • Create and execute manual test cases (functional and non-functional, security, integration, regression tests) and automated test cases
      • Configuring ODBC, XML validation, amend firewall rules to allow client-server communication, back-end database validation
      • Review functional specifications and design documents
      • Provide UAT support for web projects related issues pre-live and post-live
      • Provide support for developers or any other team member
      • Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines
      Jul 2007Apr 2009

      Helpdesk Support Engineer

      ING Life Insurance
      • Maintenance and troubleshooting for users and network devices (switches,stations,servers,printers)
      • Dealing with users solving hardware or software issues within agreed timeline
      • Helping regional offices with network configurations  (DNS, IP ranges, subnet masks, gateways)
      • Perform installations and support based on SLA for different technologies and applications (Checkpoint Firewall, Lotus Notes, Charisma, Bloomberg Reuters Messenger, IBM Client AS400, Oracle 9i)
      • Apply patches and updates on Application Servers, back-up user profiles
      • Install customized OS on multiple stations using ghost image
      • Manage users permission to application and LAN location
      • Connecting remotely on client stations for gathering necessary information, analyze and solve client's incidents
      • Answer incoming calls and log all (internal+external) customer issues into ticketing system Track-IT
      • Escalate problems to the 3rd level (System Architects or Production Support Specialist) when necessary
      • Document new processes and create different procedures
      • User training for licensed company software via phone or remote desktop connection

      Primary Skills

      • Excellent time management, task planning and prioritization skills
      • Quality oriented mind set-up exposed to all stages of the Software Development Life Cycle 
      • Hands on experience in providing also UAT Support during Formal Acceptance Testing phase
      • Proficient in software Quality Assurance Techniques and Methodologies
      • Flexible and versatile to adapt to any new environment and work on any project
      • Strong Problem Solving Skills and Testing Experience in complex business systems
      • Good Analytical and Communication Skills and ability to work independently with minimal supervision and perform as part of a team

      Technical Skills

      • Testing tools: Codeception, PhpStorm, SoapUI, JasperReports, Jasper ETL, SteelTrace, Freeswitch, OpenSips, Wireshark, Postman
      • Monitoring: Nagios
      • Database management: MS SQL Server 2005/2008, IBM AS400, MySQL
      • Scripting languages exposure: .Net, Javascript, Perl, PHP, HTML, CSS, C#
      • Defect trackers: Bugzilla, Trac, Jira
      • Test plan management: Testlink
      • CI: GIT, SVN, Confluence, Continuum
      • Application servers: Apache, Websphere, Jboss
      • Operating systems: Windows, Ubuntu, OpenSuse, Debian
      • Other: MS Office, Sharepoint, Trello

      Education

      Certificates

      References

      Upon request