Download PDF


Aug 2008May 2010

Bachelors of Science, Marketing

University of Tennesee

Leadership: Selected as one of 22 students as part of the initial Global Leadership Scholars program;

College of Business: Freshman Peer mentor ’08 & ’09

International Study:Traveled to Italy to complete a foreign Economics and Human Resources study abroad program.

Country Manager Simulation:

•Completed a comprehensive semester long simulation project that required developing strategies for market entry, pricing, distribution, and product promotions.Project involved a cultural analysis in order to select: placement for manufacturing facilities, choice of SKU’s by market, distribution strategy and required problem-solving when it came to seasonality, promotions, and competitors.

Work experience

Aug 2004Present

Magnolia Sales Associate

Best Buy

• Provided customers with exceptional customer service while offering the complete solution and creating a memorable experience that the customer could envision in their own home.

• Mentored new employees in Best Buy business acumen and procedures along with providing them the tools to succeed within Best Buy.

• Selected to be 1 of 2 Best Buy for Business Ambassadors in charge of being a point of contact for local business owners and following up on present leads.

• Achieved top sales several months in ’06 & ’07.

May 2008Aug 2008

EDGE Leadership Intern

Best Buy

• Improved leadership, coaching, and counseling skills through mentoring and shadowing management.

• Incorporated customer comments and suggestions when dealing with customer disappoints, employee coaching which improved overall business and customer retention.

• Developed a better understanding of business acumen to understand the entire product and customer cycle.

• Managed, scheduled, and re-classified employee labor to ensure appropriate labor was on the floor based on customer needs.

• Attained advanced knowledge of inventory counts, variance reports, and product ordering in order to more efficiently stock the store and improve net operating profit.

• Worked on a special innovation project that required gaining extensive customer and employee insight, in-depth analysis of current expenses against innovation expenses, and the creation of a comprehensive excel workbook and powerpoint to deliver to the district staff.


Marketing & Sales Profile

Built a foundation of knowledge and training in marketing, sales prospecting, client development, and customer analysis gained through the recent completion of a B.S. in Marketing and International Business.Offer the flexibility to quickly learn and adapt to new marketing, sales, and training procedures.Areas of industry-specific knowledge from internship experience, academic training, and class projects include:

•customer segmentation •marketing mix(4 P’s) •retail operations

•customer behavior & retention•product/brand management•global environment analysis

•creating customer value•forecasting•global marketing strategy

•product life cycle•relationship selling•global marketing communication

Computer Skills:Microsoft Office (Word, Excel, PowerPoint), Adobe Photoshop


  • Retail
  • Technology
  • Telecommunications