Pearson Online & Blended Learning - Columbia, MD
- Remarkable experience in assisting parents with students admission requirements, program selection and course enrollments.
- Provide high- quality, highly accountable online school solutions. An enrollment advisor.
- Responsible for Tier 2 inbound and outbound calls. Assist families with 4 stage enrollment process.
- Verify documents to include: Immunization Records, Proof of Age, Proof of Residency and State required Documentation. Adhere to all Enrollment regulations and requirements as well as state and federal guidelines related to student data and school specific deadlines.
- Manage student's accounts post enrollment.
- Developed the plan implementation guidelines with account management team.
- Managed caseload of students and tracked document progress.