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Skills

Other
Articulate and passionate public speaker Ability to work under pressure and to strict deadlines An energetic, reliable, and enthusiastic team member who takes initiative Critical and analytical thinker Successfully ran my own business, including all book keeping, setting goals, and creating good relationships with my customers Extensive knowledge in the use of computers for scripting, word processing, spreadsheets, and basic accounting; learn new software quickly  
Communication
Excellent interpersonal, public relations, and communication skills Design and write a weekly blog and monthly newsletter for my own business For Canadian Cancer Society, organize and present to groups of all sizes information on sun safety; PEI representive for the CCS on sun safety (ongoing) For JKN and GEVC, project lead on many courses including Infectious Disease and Pandemic Preparedness, SIDS, Death Notification, RADAR Training, Canada Post, and Government of Canada training; communicated with team and clients to effectively complete all projects Interviewed, hired, trained, and supervised staff on quality control and customer service for Curves, Sunrise Beach Resort, and Northern Reflections At Provinent, JKN, AEC, Deltaware Systems Inc., and GEVC effectively used communication protocols and processes as required
Organization
Demonstrated ability to plan, organize, and implement designated projects with minimal supervision while working as a member of a team Manage my own business on a daily basis For Curves, wrote and produced a monthly newsletter to keep members informed on health related topics, events and activities; created, set up, and ran a members database At Sunrise Beach Resort and Campground, designed, implemented, and evaluated recreation activities for all age groups including interviewing and hiring entertainment, structuring a children’s day camp, special events, conferences, and weddings At Precious Memories, responsible for shipping, receiving, and inspecting all merchandise coming in or leaving the store; reorganized the entire warehouse; managed all eBay online orders
Research and Writing
Wrote and published my own book: Your Life According to You! How to take charge of your life and live the life of your dreams today Proven ability to research, write, and design courseware, web content, reports, information documents, articles, and newsletters Excellent grammar and spelling skills; attention to detail For the Ministry of Natural Resources, researched and wrote various park related documents including Interim Management Statements, Management Plan Reviews, Natural Heritage Education Strategies, interpretive panels, park tabloids, and trail guides Assessed and reported on various provincial park interpretive trails through field research, needs assessments, and public questionnaires; many of my ideas were later implemented Wrote and compiled data on wetland nature trails in Ontario and wrote a report on the impact of recreation in wetlands With the Canadian Cancer Society, spearheaded the Sunsafe Park initiative for PEI including researching, writing, and presenting results
Instructional Design
At Provinent, JKN, AEC, and GEVC scripted a wide variety of ILT (instructor-led training) and online courseware (including audio) that adhered to project standards using principles of learning, correct grammar, punctuation, and spelling to be developed for various in-classroom and computer-based mediums including LMS and LCMS environments Experience working directly with clients and Subject Matter Experts (SMEs) performing needs analysis, creating design solutions, and gathering and writing content; lead Instructional Designer for many projects Completed SCORM and AICC compliant designs for clients like GSK, Johnson and Johnson, Sun Microsystems, Edmonton Police Force, Ortho Biotech, Rohm and Hass, RCMP, St. John's Ambulance, MADD Canada, Canada Post, and Hydro One on time and within budget Worked with the Justice Knowledge Network team to support the development of e-learning for police and first responder services Scripted and designed several software support e-learning courses Strong commitment to the design, development, and delivery of training solutions; adhere to a systems approach to instructional design Experience performing quality assurance (QA) testing and verification of training solutions Extensive experience using various authoring, version control, and quality control tools such as MS Word and Powerpoint, Articulate, Courseworks, Smartbuilder, Toolbook, and Perforce

Work experience

Jan 2010Present

Author, Speaker, Success Coach

Heather Wilson International

Are you truly happy with your life and who you are today? Do you wake up each morning excited about what the day might bring? Do you have a spring in every step? A passion for your career? A deep joy infusing everything you do? Do you love who you are and everything about yourself? Do you have the finances to give you the freedom to do what you want? If you don’t, then you have come to the right place. It is my mission to help you achieve your dreams – big or small. I am here to be a mentor and guide on your journey to living the life you are meant to live – a life filled with passion, purpose, happiness, and fulfillment. For more information on booking me for speaking events or coaching, email me at [email protected]

Mar 2005Mar 2007

Instructional Designer

Provinent/VitesseLearning
Oct 2004Mar 2005

Shipper/Receiver

2002

Manager

19992001

Sales Consultant

Pampered Chef Canada
19961998

General Manager

Sunrise Beach Resort and Campground
19951996

Assistant Manager

19921995

Assistant Park Planner

Ontario Ministry of Natural Resources

Education

Sep 1990Apr 1995

Hons. BA

References

Heather Scales

Trevor Wicks

Cheryl Hay

Linda Dennis

Daniel Goodwin

Certifications

Nov 2008Nov 2010

Standard First Aid

St. John's Ambulance

Career Summary

I have gone from a stay-at-home mom on the edge of poverty to a motivational speaker, author, and success coach. It is my mission to help individuals realize their true potential and live the lives of their dreams through coaching and speaking at events worldwide. I have recently published my first book: Your Life According to You! Check it out at: http://ladyinred.ca/book.html

I have also worked as an instructional designer/technical writer for over 5 years, designing and scripting e-learning courseware and ILT for a variety of clients.

I have experience with the following industries: defence, pharmaceuticals and health, information technology, government, children and social services, retail, and financial services.

Whether you are looking for someone to speak at your event or help you design your training, I am here to help you.

Volunteer Activities

  • Chairperson of the Sun Safe Parks Initiative - PEI Division of Canadian Cancer Society
  • Award of Merit Canadian Cancer Society - 2008
  • E-Learning Guild
  • Toastmasters

Recommendations

Trevor Wicks, Manager, LMS and Database at Justice Knowledge Network: "Heather is a quick and very detailed writer. I have worked with her on several projects and each time her work was exceptional and above the standards set out by the client. She understands their needs and can clearly lay them out so they are easily understandable by both the client and the developers working on the software."

Cheryl Hay, Senior Instructional Designer, AEC: "Heather is a terrific writer and able to deal with difficult clients. She provides solid training solutions and has great leadership abilities."

Kevin Myers, Project Manager, CGS: "Heather is unquestionably an exceptional candidate for any Technical Writing/Instructional Designing role in the IT and many other industries. She has proven herself to have the perseverance and initiative, and the intellectual creativity necessary to benefit any organization lucky enough to have her. I would highly recommend Heather Wilson."

Objectives

  • Motivate, inspire, and empower individuals to take charge of their lives through my educational products, seminars, coaching, and speaking events
  • Continue to grow my skills with new developmental theories and practices
  • Create high end training products

Secret

RCMP