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Work experience

Feb 2010Present

Customer Service Representative

  • Order customer's merchandise
  • Deliver customer's merchandise
  • Collect monies
  • Send monies to company via computer using Microsoft Office and Windows Vista
Apr 2010Present

Vendor Tainer

The Richmond Flying Squirrels

- Collect and give monies back to customer

- Walk aisles of stadium selling vendor's products

- Give count of items when leaving the office area to sell

- Give count of items when returning to office when game is over

- Turn in the correct amount of money for items sold

Jul 2009Oct 2009

Front Desk Clerk

Econo Lodge Hotel
  • Checked guests in and out
  • Entered guest information and payments into computer
  • Answered phones
  • Handled monies
  • Handled customer complaint and comments
  • Printed daily reports for the manager
  • Set up breakfast area
Apr 2007Oct 2007

Customer Service Manager

  • Managed 70+ cashiers and lot attendants
  • Handled customer complaints in person and by phone
  • Handled monies
  • Handled cashier loans
  • Ran a register
  • Conducted associate evaluations and interviews
Sep 2001Apr 2007

Customer Service Manager

  • Managed 80+ frontend associates and lot attendants
  • Handled customer complaints by phone and in person
  • Handled monies
  • Handled cashier loans
  • Performed overrides
  • Ran a register
  • Conducted associate evaluations and interviews
  • Performed associate coachings
May 1999Sep 2001

Floral Department Manager/Cashier

Ben Franklin Crafts and Frames
  • Ordered merchandise
  • Stocked shelves
  • Answered phones
  • Handled customer complaints
  • Assisted the floral designers
  • Ran a register
  • Handled monies
Jan 1995May 1999

Assistant Director

FFWB Daycare
  • Assisted the director and filled in
  • Handled parental concerns
  • Answered phones
  • Filed paperwork
  • Entered information into the computer using Windows XP
  • Handled monies
Jan 1994Mar 1995


The Grapevine Greek and Italian Restaurant
  • Greeted customers
  • Seated customers
  • Took the customer's order
  • Delivered food in fast and friendly manner
  • Handled monies
  • Made sure customer's stay was pleasant
  • Cleaned tables
  • Cleaned seating area
Mar 1992Dec 1994


Food Lion
  • Scanned and bagged customer's merchandise
  • Handled monies
  • Kept work area clear and free of debris
  • Cleaned registers
  • Cleaned frontend
  • Helped customer service manager when needed
  • Helped stock shelves when needed


Jan 1994Jun 1994

High School Diploma

JR Tucker High School


Use Windows Vista Home and Home premium Type over 40 words per minute Use Microsoft Home Office Use Microsoft Office word


I am an individual that gives friendly customer service wherever I may be. I looking for a position where I can grow with the company. I am very goal oriented. I give my all plus some more to get a job done. I work well as a team or on my own. I believe in second chances in life and work. I am very energetic and have a great personality. I am very dependable and always like to be on time.


My objective is to find a job where I can grow with a company and be part of the team. I love meeting new people and seeing what they have to offer. I want to one day be a manager or owner of a business.


  • Love singing
  • Love working on the computer
  • Love new challenges
  • Enjoy working with children
  • Enjoy giving an extra hand to help the needy, homeless, and elders


Vergel Maness

  • Helps the pastor
  • Have known him for 5 years

James Bullock

  • Pastor of church
  • Handles all problems of the church
  • Has known me for 14 years