Huyen Vu Thi Thanh

Huyen Vu Thi Thanh

Summary

A responsible, enthusiastic and self-motivated individual with working experience in a busy, pressured environment.

Having good listening and communication skills which are able to take instructions from all levels and build up good working relationships with all colleagues.

Strong and qualified experience in sales, customer service and marketing which suits for your vacant position.

Work History

Work History
Oct 2014 - Present

Sales Executive (Freight Forwarding and Express)

Unique Logistics International

- Approaching customers to introduce service and express, freight rate.

- Following up customer.

- Making business plan and proceed it.

- Conducting sales calls and customers’ visit to generate sales volumes, revenues.

- Co-ordinating with concerned department in handling Service Quality.

-  Report to Sales Manager for the sales performance.

Jan 2014 - Sep 2014

Sales and Customer Care Executive

PHI LONG WEDDING AND CONVENTION CENTER,

- Greeting & welcoming all potential and existing customers to the center.

- Analyzing sales statistics and determining sales potential & inventory requirements.

- Travelling to the homes and offices of potential clients for appointment.

- Monitoring competition and analyzing competitor activity.

Oct 2013 - Jan 2014

Call Center Executive

AVIA. VN, Ho Chi Minh

- Matching the customer’s needs to the right product.

- Resolve the customer’s queries, handle the complaint and negotiate with them.

- Fluently communicating via telephone in both Vietnamese and English and having good writing letter and email skills to respond the customer concerns.

- Building a great rapport with customers.

Education

Education
Oct 2009 - Oct 2013

The Degree Of Bachelor In Banking And Finance

Foreign Trade University

Degree Classification: Good

Skills

Skills

English

Ielts: 6

Planning & Organising

Able to plan activities & carry them through effectively

Communication

Able to express ideas clearly and confidently in speech

Computer

Word-processing, using databases, spreadsheets, the Internet & email, designing web pages etc.

Teamwork

Work confidently within a group

CONTACT