Apr 2014Present
Loss Prevention Specialist
Ross Dress For Less
- Greeting all customers at the entrance
- Monitoring shoppers
- Safely apprehending and detaining suspected shoplifters
- Writing detailed reports
- Using surveillance and radio equipment
- Training all new associates
- Communicating with the public
- Communicating with associates on internal/external theft indicators
- Communicating with store managers about cash control
- Developing great teams and partnerships
- Mitigating theft and fraud
- Maintaining a safe and secure environment
- Minimizing store shortage
Sep 2013Apr 2014
Stock/Sales
Ross Dress For Less
- Unload truck
- Stock shelves with unpacked items
- Ensure label is clear and visible
- Replace damaged or missing products
- Assisting shoppers to find products
- Answering queries from customers
- Reporting discrepancies and problems to the supervisor
- Giving advice and guidance on product selection to customers
- Keeping the store tidy and clean
- Responsible dealing with customer complaints
- Attaching price tags to merchandise on the shop floor
- Receiving and storing the delivery of large amounts of stock
Sep 2009Jun 2012
High school Diploma
Sexton High School