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Objective

  • seeking a customer service position where extensive experience will be further developed and applying my personal skills to broaden my knowledge and opportunities in the industry, in becoming a leader in my future career.

Education

20132017

Bachelor of Commerce - Accounting

University of Cairo

Grade: Very good with honors

Work Experience

2016Present

Technical support

Vodafone Egypt

 Act as a frontline interface with Vodafone Egypt  Customers .The role involves solving internet problems.

Training History

Aug 2016Sep 2016

Trainee

Banque Misr - smart village branch
  • customer service internship
  • grade: very good
Aug 2015Sep 2015

Trainee

Banque Misr- smart village branch
  • customer service internship
  • grade: very good

Courses

Principles of Banking

EBI 

overview of banking with an introduction to the financial and banking sector through an explanation of the roles and services provided by banks

Promotion

Eng Break

Major methods of promotion

20162016

Communication and presentation skill

Cairo University

Language Skills

Arabic: Native

English: Excellent

Personal Information

Place of birth : Egypt

Date of birth : 18/10/1994

Marital status : single