To obtain a position as a professional with a multi-national organization where I can continue to excel in my career while successfully contributing to its operations.

Work experience

Work experience
Nov 2015 - Present

IT Support Officer

The Institute of Chartered Accountants of Pakistan

Responsible for the smooth running of computer systems and ensure timely

  • response to users complaints.
  • Installation and configuring computer hardware operating systems and applications;
  • Troubleshooting of nodes and address network problems
  • Providing user support with proper documentation support
  • Setting up new users' accounts, profiles and configure email and ERP access in coordination
  • with IT - Karachi;
  • Responding within agreed time limits to call-outs;
  • In case fault is not manageable in-house arrange of external support solution
  • Conducting electrical safety checks on Peripherals (PC & Printers).
  • Co-ordination with IT Department Karachi for all local IT related issues
  • Updating of different Software’s and Anti-virus from time to time
  • Maintain uniformity in software installed
  • Maintain inventory of Hardware and software available & keep track of location
  • installed and transfers if any
  • Ensure Multimedia available are running perfectly
  • Ensure Periodical Preventive Maintenance of Hardware is carried out
  • Manage and ensure smooth operations of Video Conference and Audio Conference
  • sessions for conduct of meeting
  • Maintenance of user support log and ensure the same is forwarded to IT – Karachi.

Other Responsibilities

  • Carry out any other task assigned by Head Office or Region Office from time to time.
Jan 2015 - Jun 2015

Customer Service Coordinator


Bio-metric verification project

Feb 2014 - Sep 2014

HR and IT Assistant 

Sojhla - For Social Change 

IMy key job details include, but are not restricted to, the following:

  • Managing HR and Reporting
  • Managing Mail Server
  • Coordinate with the employees
  • Perform various functions related to IT projects
  • Perform scheduled Backups
  • Prepare Payroll
  • Manage Leave Management
  • Monitor Inter Department communications
  • Troubleshooting
  • Generate and Analyze weekly, monthly reports
  • Record Daily Attendance
  • Prepare presentations
  • Develop and maintain research database


Apr 2014 - Sep 2014

MCSE 2012

The Net Rider

Microsoft Certified Solution Expert

2011 - 2013

M.Sc. IT

University Lahore


2008 - 2010


Bahaudin Zakriya University

Punjab College of Commerce – Gulgasht Colony, Multan

2nd Division – Commerce

2006 - 2008

Certificate of Intermediate

Government Emerson College, Emerson Road, Multan 

Board of Higher Secondary & Secondary Education, Multan

2nd Division – Premedical Group

2004 - 2006

Certificate of Matriculation

Government Model High School, Emerson Road, Multan

Board of Higher Secondary & Secondary Education, Multan

1st Division – Science Group






Windows, Server 2008, Server2008 R2

Linux OS

MS Products

Apache Tomcat, VS, Adobe Dream Viewer

Computer hardware & Windows application




Will Be Provided Upon Request.