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Humberto Rodriguez Genis

Summary

Seeking a position in a good company with good opportunities of advancement and where I can utilize my experience in business and food safety.

Key Qualifications

High sense of organization. Self motivated. Good moral compass. Get along with people. Fast learner. Good attitude. Hard worker. Business related courses in school; management, economics, accounting, business law, statistics, design, programming, among others.

Work History

2016-012016-05

Customer Service Representative Seasonal

Aerotek, Refunds Today. Santa Fe Springs CA.

Helped customers finding the bests approaches to solve issues of personal computers: Windows and the program TaxWise, at the company's: Wolters Kluwer acceptable levels and speed.

2012-012015-09

Labor

LA County Masonry Inc. Santa Clarita, CA.

In short time succeeded in planning, organizing, and directing activities concerned with the construction of structures in the most productive, efficient and safe way.

2006-062012-12

General Manager

Mangen Group Inc; Burger King. Alhambra CA

Always worked proactively applying the company policies, regularly conducting audits, and when needed, consoling crew members, to eliminate incidents and ensure profitability. Kept business profitable by placing orders according to usage, predicted sales, and by keeping a fast inventory turnover. Frequently reviewed reports data to measure productivity and goal achievement. Kept one of the lowest labor cost in the company by scheduling according to predicted sales and by having high productivity at all times. Reduced energy cost about 3% and reduced waste to less than 1%. Hard work, dedication and good marketing translated into sales improvement. Drove up yearly sales more than 30% with the normal industry average growth of 4%. Kept an up to date maintenance and fixing schedule, also  passed inspections with an A or an almost 100% by delegating responsibility tasks to every crew member according to their capabilities. Maintained customers loyalty by always analyzing surveys percentages and acting accordingly. Surveys in the area also showed being the best among the competition in freshness, cleanliness, and friendliness

2000-082006-06

Assistant Restaurant Manager

Mangen Group Inc, Burger King. Alhambra CA

Oversaw production and sometimes worked the lines to keep work flowing smoothly and to push productivity high. Expected high quality and accurate portioning in finish products. Made everyone accountable on their job priorities, always having a sense of urgency to tend and greet costumers. Securely managed cash by doing reconciliations regularly, filling cash sheets accurately and by making bank deposits safely. Kept high productivity at all time by daily revising the shift's scheduled hours and predicted sales. Kept good communication with coworkers, regularly advised the general manager about the store's needs, also kept a daily manager's log.

Education

2000-012009-12

A. A. Business Administration

Rio Hondo College
1998-012000-12

High School Diploma

El Monte Rosemead Union High School

Skills

Spanish

It is my first language.

English

Second language twenty years of experience.

Personal Computers And Handhelds

Microsoft: word, excel, outlook, quick books among others.

People And Time Management

Have twelve years experience in management.

Customer Service

Many years working with customers.

Food safety

Food handler certified with over 90% passing score.

Cash management

Many years handling cash at a store.

Accounting

Took financial and managerial accounting as well as a computerized accounting course in 2012