- Retail Financial Services
- Credit Risk Management
- Program Management
- Business Strategy and delivery
- Vendor management
A career Financial Services professional with extensive senior management experience in building businesses and driving bottomline profit. Focused on balancing the trade-off between Risk and Reward through strategic planning and creative problem-solving within a disciplined framework. Consistently achieves planned financial and growth targets ahead of established timelines. A motivated leader driven by team success and achievement.
Women In Leadership - Mentor
An opportunity for women Leaders to share wisdom, knowledge and experience with motivated, bright and capable women who seek Leadership roles and guidance on developing work/life balance.
Halton Mentoring Partnership Programme - Mentor
Assist professionals and executives who have emigrated to Canada establish a professional network in CanadaPresident, Credit Scoring and Risk Strategy Association 2004-2006
Provide oversight to the organization with membership that included credit and risk professionals from all the major Financial Institutions and lenders in Canada.
Represented the organization to various sponsors and at industry events and activities. Fulfilled the mandate of furthering Risk education through developing seminars on a variety of relevant topics. Chaired monthly Board meetings and quarterly General meetings.
Provided key strategic support for a major company entering financial services arena in Canada.
Launched personal lending company that developed tailored solutions for companies looking to provide financing for their customers.
Led the growth of Canada's fastest growing MasterCard portfolio through achieving key success in managing the Risk/Reward trade-off. Introduced Enterprise Risk Management Strategy to President's Choice Financial. Served as Chief Anti-Money Laundering Officer for the Bank.
Responsible for four departments: Credit and Fraud Risk Strategy, Collections, Fraud Operations and Enterprise Risk Management (including Business Continuity) and owned the P and L for each of those areas.
Associate General Manager, Core Banking and Insurance
Led two distinct business units with President's Choice Financial during a time of significant transition and growth. Provided executive oversight of 6 call centres supporting the Insurance business, both in Canada and abroad.
Responsible for strategy, product management in both businesses. Owned the key partnership relationships with our insurers and banking partner.
Director, Risk Management and Collections
Built and led a team of credit risk and collections professionals to achieve a simultaneous 2-fold growth in outstandings and 25% reduction in credit losses.
Responsible for Credit Risk and Collections at pivotal point in the development of a new credit portfolio. Personally committed to reigning in losses to the President of Loblaw which was achieved within first 18 months.
Developed the Acquisition Strategy and analysis for a large retail credit portfolio of 5M Canadian customers.
Created and managed risk and credit acquisition for the suite of TD Visa products, which included premium card, standard and low rate card products.