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Summary

19 years in telecommunications industry. 18 years experience working on various telephony voice and wireless platforms. 13 years experience with Sun Solaris UNIX and various Linux versions. Goals - Continue learning newer technology as it is introduced into the industry.

Specialties:

Troubleshooting network and hardware problems, working with software vendors, performing system software upgrades, learning different technologies.

Objective

Seeking technical position with a dynamic corporation

Work experience

Sep 2010Present

Switch/Software Technician

Appalachian Wireless

Perform switch maintenance, software upgrades, switch translations, planning and software engineering for CDMA, EVDO, LTE and miscellaneous equipment in the cellular network.

Aug 2007Oct 2009

Network Analyst II

Windstream Communications
Monitor/troubleshoot Nortel Succession/DMS 100/500, DMS 10, Siemens EWSD/DCO, Lucent GTD 5/5ESS wireline switching systems Provide technical support to field personnel pertaining to vendor specific hardware, software, and applications. Communicate service and technical information to NOC support personnel, customers, vendors, and other support centers
May 2004Aug 2007

Nortel Wireless Contractor

ADEX telecom

Integrate CDMA/EVDO equipment to customer networks.

Upgrade Succession/CDMA/DMS-MTX networks

Assisted Nortel VO labs on new NBSS software

Assisted in deploying Verizon Wireless and Sprint's EVDO networks

Upgraded NBSS software for Verizon Wireless Las Vegas, Los Angeles,

Akron OH; US Cellular Greenville NC markets.

Assisted with turning up new Verizon Wireless MTSO

in Lewis Center, Ohio

Oct 2002Apr 2004

Network Analyst II

Alltel Wireless

Perform maintenance on Nortel and Motorola wireless systems.

Train Alltel NOC personnel on Nortel wireless systems

Troubleshoottickets for system problems

Perform upgrades on Nortel wireless systems

Apr 2002Sep 2002

Nortel Wireless Contractor

ADEX telecom
Atlanta Verizon Nortel cut-over project Train Verizon personnel on newly installed Nortel switches. Implement system activity to be performed daily. Maintain Nortel wireless switches. Troubleshoot circuit problems with local telco. Perform upgrades on Nortel wireless systems.
Dec 2000Mar 2002

Switch Technician

AirTouch/Verizon Wireless
Maintain Nortel wireless switches. Troubleshoot circuit problems with local telco. Perform upgrades on wireless switching systems. Maintain Octel Voicemail systems.
Apr 2000Dec 2000

TMC Technician

CoreComm
Monitored/upgraded Nortel landline switches. Assist technicians with hardware changes. Maintained Comverse voicemail systems. Assist training new employees.
Mar 2000Apr 2000

Nortel Wireless Contractor

ADEX telecom
Nortel MTX technician - Mexico City, Mexico Integrate Nortel wireless systems
Dec 1996Jan 2000

Field/Switch Technician

AirTouch

Maintain/troubleshoot Nortel wireless switches and cell sites. Troubleshoot circuit problems with local telco. Perform upgrades on Nortel systems. Maintain Octel Voicemail systems. 1997 - Involved in deploying Verizon's CDMA network in Ohio

Dec 1993Dec 1996

NOC Technician

Cellular One/Airtouch
Monitored Nortel MTX, Ericsson AXE 10 switches. Assisted technicians in troubleshooting problems. Performed software changes for cell site changes. Worked with customer care to assist with customer troubles.
Dec 1992Dec 1993

Service Technician

Cellular One of Ohio
Installed Cellular Telephones in automobiles. Assisted in troubleshooting phone problems. Trained new employees.

Telecom Platforms

Operating Systems

Education

20092013

BSIT

University of Phoenix
19901992

AAS

ETI Technical College of Cleveland, OH

Skills

Various telecom skills
Many types of cellular phones since 1992 Motorola - EMX 2500, OMCR Ericsson - AXE 10 Ericsson (formerly Nortel) - Succession, EVDO-RNC, DO-EMS, CBRS, CACP, Passport 15K, BSSM, EBSC, C-EMS, CPDS, CSVS, DMS-MTX. Genband (formerly Nortel) - DMS-10, DMS-100, DMS-500 Siemens - DCO, EWSD Alcatel-Lucent - GTD 5, 5ESS Sun - Solaris UNIX Windows - Vista, XP, 2000, 98, 95, 3.1, DOS Linux - Various versions IBM - OS2 warp, AIX. Apple - OSX Remedy ticketing system T-berd 211, 224, 310 Nortel DMT300 Multiplexers.