Jeff Anthony

Jeff Anthony

Objective

Management Professional with 10 years' experience in Sales and Operations in a high volume environment; successfully planned and executed over 150 events / projects; record of achieving and exceeding annual sales targets; excellent client service and sales orientation

HIGHLIGHTS OF QUALIFICATIONS� Skilled in managing teams of up to 100 to accomplish corporate goals� Experienced in creating business plans to increase revenues� Competent in overseeing and monitoring large budgets� Demonstrated strength in critical thinking, problem-solving and adaptability in a high-   stress, high volume environment� Outstanding communication and interpersonal skills for building trust and rapport on    large and diverse teams� Proven mediation and conflict management skills� Well-developed organizational, multi-tasking, and time-management skills� A dynamic manager who is open and leads by example

Selected Strengths� Chosen specifically to oversee many high profile events� For example, successfully planned, organized and executed an executive day-longconference event for 200 people where plans were weather-dependent and last-minute smooth implementation was critical

Work History

Work History
Aug 2008 - Feb 2010

Assistant F&B Manager

Westin Grand Vancouver Hotel
Reporting to the Director of Food and Beverage, responsible for the direction of 25 associates, 65 seat restaurant and lounge, banquets, room service and Refreshment Centre. • Created weekly schedules for outlets, monitored labour costs to ensure maximum profitability. • Designed and implemented attractive collateral for outlets in menus and promotional materials to raise awareness of outlets and provide tools for upselling to the service staff.
Jun 2003 - Feb 2006

Catering and Convention Services Manager

Sheraton Vancouver Wall Centre Hotel

Reporting to the Catering and Convention Services Manager, maintained and serviced convention group contracts of 200 delegates to 800 delegates, coordinating hotel room blocks, banquet room set-ups, food and beverage requirements and audio visual needs.• Created catering contracts, booking suitable banquet rooms, performed hotel site visits with prospective clients and managed group’s hotel room blocks and contract details until the client’s arrival.• Created weekly schedules for outlets, monitored labour costs to ensure maximum profitability.• Designed and implemented attractive collateral for outlets in menus and promotional materials to raise awareness of outlets and provide tools for upselling to the service staff. • Ensured compliance of all contractual agreements with clients.• Utilized skills in collaborative team work for preparation of banquet menus to ensure client needs were met and that event came in on time and on budget.• Preparation of Event Orders which included detailed set-up and related equipment needed for successful function. • Communicated event details with relevant hotel operational departments.• Act as a liason between client and outside vendors in ordering and organizing specific equipment, such as exhibit booths and audio visual.• Facilitated Pre-Event Meetings, introducing the client to the Hotel’s Operations team. • Assisted the Director of Catering and Convention Services in developing strategies and procedures to streamline effective communications between departments.• Assisted in the preparation and management of off-site catering business that brought in $2 million in revenue annually.• Maintained excellent working relationship with clients to ensure events met or exceeded expectations.• Proficient in all Microsoft Office Applications and Delphi.

Education

Education
2009 - Present

Bachelor

Simon Fraser University
2008 - Present

Leadership Certificate

BCIT