1. Role: Management Consultant (Interim Management assignment)
The incumbent was heavily involved in SOx404 (Sarbanes-Oxley) General IT Controls implementation to obtain SOx404 attestation at the end of 2005 and to develop processes for continuous compliance. The incumbent acted as the SOx404 Implementation Manager for the Shell Telecoms Organization (STO) Service Line.
Successful SOx404 C12 Infrastructure IT General Control Register implementation in the Service Line, ready for testing and remediation. Training sessions provided to both staff and leadership to establish SOX404 awareness and acceptance.
2. Role: Management Consultant (Interim Management assignment)
Responsible for the Configuration Management Process within the Shell Telecoms Organization Global Delivery Department (STO-GD).
Established a stable ITIL-based Configuration Management Process by defining and implementing sub-processes, procedures and work-instructions in order to meet agreed Key Performance Indicators (KPI’s). Business Reporting methods (CPM/BAM) were developed to monitor the department’s success in meeting agreed Service Level Agreements (SLA’s). System- and Reporting Tool mismatches were reduced from 45% to 0.5%.