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An accomplished senior executive with expertise running the day-to-day operation for hundreds of retail locations (franchise and company) while maintaining established operating standards. Providing hands on leadership for ongoing operations, direction and vision for the opening of new units, and integration strategies for acquisitions. A financially savvy business manager with broad based operating experience; improving sales, marketing and store development efforts. Customer centric: listening and responding to the voice of the customer. A team leader with a verifiable track record of: building organizational capacity, increasing revenues and profits, and achieving market share goals.

Work experience

Aug 2006Present

Division Vice President

Cash America International, Inc

Senior Operations Executive overseeing the financial and operational result of two Cash America International divisions.1.The Mr. Payroll Division: responsible for providing direction to all field and corporate store support groups including: company store operations, franchise store operations, franchise sales, franchise support, the call center and I/T, for our national chain of “Check-Cashing/Financial Service” stores.2.The PDA Division: Providing leadership and direction to our PDA Financial Service stores and support groups, Marketing, H/R, Training, Finance, and R/E.

Nov 2004Aug 2006

Region Vice President

Oversee the creation of a new operating region by combining three acquisitions, leasing region’s office space, staffing all region support positions, and establishing standardized store operation systems across the new region.General Manager: providing leadership to our Neighborhood Financial Service Centers.Activities include managing sales, marketing, human resources, real estate, training, government affairs and store operations functions for units located throughout the Western Region.Successful in leading the region team to exceed our sales budget by 17%, profit budget by 22%, and our market share goals by 11%.

Feb 2000Nov 2004

President & CEO

The Price Management Company

Owner and operator of: Pizza Hut, Taco Bell, and Atlanta Bread restaurants.Improved overall operations, profits, employee retention and morale.Sold the enterprise at a higher multiple than the original purchase price.

·24 consecutive months of sales “comps” higher than the owned company stores.

Apr 1996Feb 2000

Zone Vice President

Zone Vice-President Operations (Atlanta, GA)1997 - 2000

Zone Vice-President Operations (Chicago, IL) 1996 - 1997

General Manager leading all field operations functions for a combined total of 1,256 Blockbuster Video and 202 Blockbuster Music/Starbuck’s locations (franchise and company).Oversee all operating functions within the zone including sales, field marketing, finance H/R, real estate, construction, training, store audit, facilities, loss prevention and store operations.Successful in leading the zone teams to achieve sales, profit and market share goals.

  • Generated combined revenues of more than $1 billion.
  • Developed labor scheduling tool that cut store labor by 12%.
  • Our Zone achieved the highest customer service scores for FY1998 and 1999.
  • Exceeded budgeted revenue by more than 5% each year from 1997 – 1999.
  • Launched “store-in-store” program creating units inside Kroger Grocery stores.
  • Opened 197 new stores from 1996 - 1999.