Aug 2006 - Present
Division Vice President
Cash America International, Inc
Senior Operations Executive overseeing the financial and operational result of two Cash America International divisions.1.The Mr. Payroll Division: responsible for providing direction to all field and corporate store support groups including: company store operations, franchise store operations, franchise sales, franchise support, the call center and I/T, for our national chain of “Check-Cashing/Financial Service” stores.2.The PDA Division: Providing leadership and direction to our PDA Financial Service stores and support groups, Marketing, H/R, Training, Finance, and R/E.
Nov 2004 - Aug 2006
Region Vice President
Oversee the creation of a new operating region by combining three acquisitions, leasing region’s office space, staffing all region support positions, and establishing standardized store operation systems across the new region.General Manager: providing leadership to our Neighborhood Financial Service Centers.Activities include managing sales, marketing, human resources, real estate, training, government affairs and store operations functions for units located throughout the Western Region.Successful in leading the region team to exceed our sales budget by 17%, profit budget by 22%, and our market share goals by 11%.
Feb 2000 - Nov 2004
President & CEO
The Price Management Company
Owner and operator of: Pizza Hut, Taco Bell, and Atlanta Bread restaurants.Improved overall operations, profits, employee retention and morale.Sold the enterprise at a higher multiple than the original purchase price.
·24 consecutive months of sales “comps” higher than the owned company stores.
Apr 1996 - Feb 2000
Zone Vice President
Zone Vice-President Operations (Atlanta, GA)1997 - 2000
Zone Vice-President Operations (Chicago, IL) 1996 - 1997
General Manager leading all field operations functions for a combined total of 1,256 Blockbuster Video and 202 Blockbuster Music/Starbuck’s locations (franchise and company).Oversee all operating functions within the zone including sales, field marketing, finance H/R, real estate, construction, training, store audit, facilities, loss prevention and store operations.Successful in leading the zone teams to achieve sales, profit and market share goals.
- Generated combined revenues of more than $1 billion.
- Developed labor scheduling tool that cut store labor by 12%.
- Our Zone achieved the highest customer service scores for FY1998 and 1999.
- Exceeded budgeted revenue by more than 5% each year from 1997 – 1999.
- Launched “store-in-store” program creating units inside Kroger Grocery stores.
- Opened 197 new stores from 1996 - 1999.