4-star, 537-room Beachfront Resort with expansive Conference facilities.
·Boosted room revenues by 17% in two years via Revenue Management strategies including opening new international markets.
·Conceptualized and launched Weddings and re-energized the Catering department to capture $300,000 in new revenues.
·Developed and implemented policies and procedures in several departments including Accounting, Purchasing, Housekeeping/Engineering to reduce costs and improve productivity.
·Focused on Human Resources to create and launch weekly customer and technical training, improving guest feedback and service.Received Platinum Partner Meetings Award for both years.