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IT executive with 20+ years of management experience in business operations, strategy development and planning, business process management and re-engineering, process control frameworks, implementation of methods, metrics and best practices, application development, project life cycle management, implementation of key technologies, and managing corporate IT services.


  • Strategic Planning
  • Revenue Cylce Management
  • Cost Control
  • Productivity Improvement
  • Enterprise Application Integration
  • Project Life Cycle Management
  • Applications Development
  • Data Center Management


Board Affiliations

Board Member: Christian Anti-defamation Commission

Board Member: The Oaks Private School

Work experience

Apr 2005Present

IT Director

Coral Ridge Media

Oversee all aspects of IT operations for large non-profit organization, including, formulation of strategic information management plan, re-alignment of technology and business strategies, project planning and implementation, and more.  Supervise up to 6 direct reports and 79 indirect reports.  Manage support for 270 end users.

Prepare and administer multi-million dollar budget encompassing IT, web development, remittance processing, customer service, data entry, purchasing, distribution, correspondence, and production.

Selected Accomplishments:

  • Developed $1.2 million digital legacy strategy that included creation of digital asset library, e-media plan for live webcasts, search engine marketing strategy, demand/archived content streaming, Web 2.0/Donor networking, viral video emails, and e-commerce solutions.
  • Achieved savings of $670,000 in labor costs, reduced order-to-fulfillment times by 62%, and reduced customer complaints by 43% by re-engineering manual remittance  process including implementing a document management and  order processing system.  Reviewed bids, selected technologies, and oversaw complete implementation process including re-engineering business process.
  • Increased operational efficincy by developing an application integration interfacing the inventory application (MS Dynamics), customer relationship management application, and thrid party logistic warehouse management system using MS SQL Server Integration Services (SSIS) resulting in a reduction of fulfillment cycle-time.
Jun 1996Mar 2005

MIS Director

Palmetto General Hospital

Managed all information and technology operations for 362-bed acute care facility, including data center, MIS, telecommunications, PBX, and Biomedical departments.Supervised up to 44 persons. Prepared and administered $3.5 million budget.Prepared strategic information management plan.Oversaw all network and desktop support, upgrades, help desk operations, and projects.

Selected Accomplishments:

  • Reduced expenses $400,000 by consolidating data center operations for 2 hospitals.
  • Reduced medication order-to-fulfillment cycle-time by 68% between Pharmacy department  and Nursing Stations by installing imaging/communication systems.

  Project managed mission-critical balance forward financial system conversion with no unplanned downtime (80 million dollars in A/R).

  • Project managed implementation of hospital-wide HIPAA compliance program (Privacy, Security, and Transaction segments) by leading a multi-disciplinary team to adopt practices leading to federal regulatory compliance.Additionally served on multiple Quality and Operations councils and committees.
Aug 1992May 1996

Corporate Manager, Data Center

Directed growth of data center operations to keep pace with expanding organization. Supervised team of 23 persons in MIS department, supporting 4 hospital sites. Authored and led strategic technical IT plan, oversaw disaster recovery and enterprise-wide system security, and served as technical assessment team leader for all system implementations/upgrades.Prepared and administered $2 million annual budget.

  • Improved accounts receivable and cash flow systems by reducing batch processing times resulting in the reduction of 23 days in accounts receivable.
  • Increased system uptime from 35% to 99% by leading $1.2 million platform upgrade.
Jul 1992Oct 1988

Data Systems Manager

Baptist Outpatient Center

Managing all phases of the Data Systems department including: all phases of the software development life cycle including business and software analysis, application development, testing and change control cycles, and end-user training.  Additionally, responsible for ensuring daily back-up of all data, desktop support, systems administration, and overseeing all aspects of the local area network.

Selected Accomplishments:

  • Developed numerous application enhancements to improve patient processing capabilities and enhance revenue cycle.
  • Implemented electronic claims processing system to reduce collection cycle-time.
  • Innovated print capture method to collect data elements of a printed HCFA 1500 claim form and translating it to an electronic claim.






Change Agent / Innovator
IT Strategic Planning
Project Management
Business Process Engineering



Graduate Certificate: Administration and Policy

University of Miami