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Summary

What I bring to an organization – Transferable management skills applicable to any business model. Experienced manager with extensive background in Management (Retail, Wholesale, B2B), Operations, and Information Systems. Demonstrated ability to review any business process, propose improvements, secure agreements and implement solutions between staff, vendors and clients. Provide expert communication skills and leadership qualities. Proactive self-starter, able to handle and prioritize multiple tasks, works well with all levels of personnel and clients, and performs well under pressure. Adept at recognizing areas with a need for improvement, able to visualize solutions, and work towards successful completion of projects. Able to manage and work in a team environment or independently.

Work experience

Oct 2006Present

Business Manager

Pirates Seafood
Manage all business functions for a seafood distribution company. Areas of responsibility include management of business office, warehouse and logistics. Successfully migrated antiquated telephony system to a Voip system. Effectively saving the organization thousands per month and creating secure and inexpensive remote access capabilities for the organization. Two plus years later, I was able to do it again, cutting these reduced savings by over 80%. Manage third party business operations software package, eliminating the dependency on third party maintenance in the form of software support, training and deployment of new products. Manage Accounts Payable, Account Receivable, Sales Audit, Receiving and Banking functions. Manage all warehousing and inventory functionality including receiving, shipping, routing and all related warehouse processes and personnel.
Mar 2004Sep 2006

Sales/Operations Manager

Theory/3 (DBA as Tirefys)

Sales/Operations ManagementManaged the process for all national and international sales operation initiatives and product procurement for manufacturer of lighting accessories for the automotive and bicycle industries. Coordinated all sales processing functions which included purchase orders, sales order processing and invoicing. Main point of contact for all national and international distributors and suppliers, as well as all special order requests. Continuously commended by my superiors, co-workers, sales reps, vendors, suppliers and distributors for my ability to communicate issues to them in a way that brings successful results. Utilized Great Plains Accounting Systems for Contact Management, Inventory Management, Invoices and Purchase orders. Utilized Quick Books Enterprise Solutions during the acquisition of company to new investors.

Jan 2003Mar 2004

store manager

Sterling Jewelers / Kay Jewelers

Achieved/Exceeded personal and store sales goals and performance metrics through the implementation of revenue building strategies.

Coached and developed staff to exceed individual and store goals and provide a world class shopping experience through the effective execution of Brand Selling and customer service by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges.

Achieved/Exceeded all financial and operational objectives with regards to expense control, Loss Prevention audits/checklists, and weekly reports.

Built positive employee relations through building, developing and leading a quality store team.

Developed a top performing location from what was once the lowest performing store in the region.

Sep 2001Jan 2003

Operations Manager

Joissu Products
Areas of responsibility cover all facets of day to day operations. Managed, hired and trained in-house B2B sales team and customer service team, coordinated trade show exhibitions and implemented training programs. Spearheaded software upgrades and implementation, managed warehouse team, managed customs and freight forwarding / fulfillment processes. Secured and negotiated all contracts with vendors, carriers, forwarders, contractors and service providers. Implemented multi-carrier software systems for use in distribution process, effectively reducing freight expenses by more than half. Managed all purchase order, sales order, invoice and shipping operations.
Apr 1998Sep 2001

Sales/Operations Manager

Freight Software Corporation
Hired, trained and supervised in-house sales and customer service/support team. Implemented national marketing program for software products, creating a solid presence for product in the U.S. Responsible for examination and implementation of software modifications to meet U.S. requirements. Project manager for key clients which involved system analysts, design and development. Software product integrated with all major accounting systems which required being familiar with all accounting packages available on the market.
Aug 1979Jul 1997

Manager

Fortunoff Fine Jewery

Developed EDI systems and worked with vendors on implementation. Developed corporate-wide productivity system that effectively measured salesperson and store productivity. System became instrumental in directly effecting management decisions on personnel, sales forecasting and store design. Designed, developed and implemented inventory system at all locations.Project Manager for implementation of IT Systems at new store/office locations.Responsible for training of store management staff on all management information systems. Implemented corporate-wide roll out of POS systems and related programming in all locations. Project Manager for redesign of Human Resources/Payroll/Benefits System. Headed conversion team responsible for mainframe conversion from NCR to DEC platform, effecting all applications.

Education

BS

CUNY - Queens College

BA

City University of New York-Queens College