- Orlando US-FL
- [email protected]
What I bring to an organization – Transferable management skills applicable to any business model. Experienced manager with extensive background in Management (Retail, Wholesale, B2B), Operations, and Information Systems. Demonstrated ability to review any business process, propose improvements, secure agreements and implement solutions between staff, vendors and clients. Provide expert communication skills and leadership qualities. Proactive self-starter, able to handle and prioritize multiple tasks, works well with all levels of personnel and clients, and performs well under pressure. Adept at recognizing areas with a need for improvement, able to visualize solutions, and work towards successful completion of projects. Able to manage and work in a team environment or independently.
Sales/Operations ManagementManaged the process for all national and international sales operation initiatives and product procurement for manufacturer of lighting accessories for the automotive and bicycle industries. Coordinated all sales processing functions which included purchase orders, sales order processing and invoicing. Main point of contact for all national and international distributors and suppliers, as well as all special order requests. Continuously commended by my superiors, co-workers, sales reps, vendors, suppliers and distributors for my ability to communicate issues to them in a way that brings successful results. Utilized Great Plains Accounting Systems for Contact Management, Inventory Management, Invoices and Purchase orders. Utilized Quick Books Enterprise Solutions during the acquisition of company to new investors.
Achieved/Exceeded personal and store sales goals and performance metrics through the implementation of revenue building strategies.
Coached and developed staff to exceed individual and store goals and provide a world class shopping experience through the effective execution of Brand Selling and customer service by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges.
Achieved/Exceeded all financial and operational objectives with regards to expense control, Loss Prevention audits/checklists, and weekly reports.
Built positive employee relations through building, developing and leading a quality store team.
Developed a top performing location from what was once the lowest performing store in the region.
Developed EDI systems and worked with vendors on implementation. Developed corporate-wide productivity system that effectively measured salesperson and store productivity. System became instrumental in directly effecting management decisions on personnel, sales forecasting and store design. Designed, developed and implemented inventory system at all locations.Project Manager for implementation of IT Systems at new store/office locations.Responsible for training of store management staff on all management information systems. Implemented corporate-wide roll out of POS systems and related programming in all locations. Project Manager for redesign of Human Resources/Payroll/Benefits System. Headed conversion team responsible for mainframe conversion from NCR to DEC platform, effecting all applications.