Natalia Zenina


To obtain a challenging position in the administrative field with opportunity for professional career growth. 



Additional education

Continuing-education classes and workshops in business communication, spreadsheet and database applications, scheduling systems and customer relations.

2007 - 2009


Valencia Community College
2003 - 2005

Astrakhan State University

Work History

Work History
2010 - Present


World Top Inc.
2008 - 2009

Administrative Assistant/Interpreter

Diversified Global Holdings Inc.

Performing Administrative Activities: performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Interacting With Computers: using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Getting Information: observing, receiving, and otherwise obtaining information from all relevant sources.

Establishing and Maintaining Interpersonal Relationships: developing constructive and cooperative working relationships with others, and maintaining them over time.

Organizing, Planning, and Prioritizing Work: developing specific goals and plans to prioritize, organize, and accomplish your work.

Communicating with Persons Outside Organization: communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Documenting/Recording Information: entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Scheduling Work and Activities: scheduling events, programs, and activities, as well as the work of othersProfound  ability to express thoughts clearly and concisely in both English and Russian languages.

2007 - 2009

Office Manager

Happy Days International Inc.

Creating and managing office work schedules/hours and implementing adjustments due to customer needs.

Preparing recommendations for an annual budget prior to each fiscal year and comparing budget to actual performance.

Negotiating the purchase of office supplies and office equipment in accordance with company purchasing policies and budgetary restrictions.

Maintaining a clean, professional and safe working environment by inspecting and scheduling maintenance, and ensuring that all office and warehouse equipment is properly accounted for and in safe working condition.

Ensuring participation of all associates in all corporate orientation and training programs.

2006 - 2007


"Postnet" Postal and Business services

Coordinating work flow among consultants and supervizing support stuff.

Prioritizing and delegating tasks, providing motivation and direction to create a positive work environment and ensuring accurate, on-time completion.

Responding to client needs and providing additional support where necessary.

Collecting payment for postage stamps, postal cards, stamped envelopes, metered postage, and money orders.   Sorting mail according to groups and destination by hand or by operating electronic mail-sorting or scanning device.  Receiving, registering, and refering for investigation complaints regarding mail theft, delivery, lost mail, and damaged mail.   

2005 - 2006


Walt Disney World

Waiting on tables, cleaning, dealing with complaints and queries, handling money.



Bilingual in Russian and English.

Proficient in Microsoft Word, Excel and Outlook