Trained to assist library users in accessing books, film, photographs, maps, documents and other multi-media materials as well as reference and research information.
SKILLS AND ABILITIES
Customer Service Skills
·Maintained a high level of customer satisfaction by taking initiative to solve problems with customer
·Upheld confidentiality of customers’ private files and records in accordance with company policy
·Maintained strictest confidentiality in storing, transporting, and retrieving confidential data
Training / Professional Development
·Created public awareness; 411 Seniors Centre Radio program development
·Implementer, trainer and coordinator for seniors and ethnic group
·Coordinator of volunteers
·Photographer; Career Centre Fair, University of Fraser Valley, uploaded to website
·Experienced news writer, researcher, print and broadcast editor
·Proven expertise in all aspects of media
·PC, MAC, iPad
·Windows Vista, Window 7, MAC OS
·MS Office for PC 2011, MS Office for MAC 2011
·Databases and various software
·Internet, Social Media: Twitter, Facebook, LinkedIn, Foursquare
10 plus years working for a corporate newswire service producing broadcast material for tv, radio and print and making sales that contributed directly to the bottom line of the company. Strong customer service skills working in a team environment.
10 plus years writing for tv, radio and print. Goal is to pursue a certificate in Computer Information Systems at university. Secondary goal is to become an academic/teacher.