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Work History

May 2009Nov 2010

  IT Specialist

Trends Company - Egypt

install, support as well as maintain the software infrastructure and new server hardware. manage the email, anti spam as well as the virus protection. monitor the usage of the network and to set up the accounts and passwords for company employees. make sure that servers are used efficiently. suggest and provide IT solutions to various problems.Exchange Mail Server Support. Worked on ISA to Maintain Users Policy.



January 2010 Dec 2010

 IT Supervisor

Hoiest - Egypt
Sep 2011Sep 2016


Arabiata Food & Beverge Company – Egypt

Responsible of a Team of 3 engineers Supporting 18 Branchs all over Egypt

Maintaining Hardware , Software (Computers – Printers ).

Maintain internal computer network.

Manage network security solutions.

Troubleshoot, Identify, Solve, and then Document network problems.

Install, Configure and Maintain network hardware.

Backup systems for critical network servers.

Research hot products, services & protocols to support -network procurement and development.

Regulate user access to sensitive data & files to protect against internal security breaches.

Managing Domain Servers .

Sep 2016Present time

Senior Supervisor IT

Serenity Hotels & Resorts - Hurgada



Bachelor of Computer Science

Future Academy



ICDL Ver.4   (2009)

MCSE 2003  (2010)

Computer Skills

Providing solutions to complex problems of I.T. testing of new systems and services within scope, budget and tight schedules. Extensive LAN/ WAN/ hardware/ software experience

Good Knowledge of Office 2003, 2007.

Excellent in Hardware and Software Troubleshooting .

Excellent in Server Maintenance and able to fix all network problems .


I am able to start in 2 weeks

Full Time 

As Assistant IT Manager.