Business English Consulting
Taught American English to foreign businessmen.
Taught American English to foreign businessmen.
Emigra specializes in business-related immigration and has global service centers on 3 continents, covering more than 125 countries, and offers proprietary technology and award-winning service levels.Emigra has grown to be the largest immigration consultancy in the world and has offices in 14 countries, supplying immigration services to a number of direct clients and relocation companies. (Worked from home in St. Louis, MO)
·Global customer service responsibility for IBM and Procter & Gamble with 4000 transfers per year, covering 3 regions (Americas, Asia Pacific and Europe) and multiple time zones.
·Account Management responsibility for over 50 accounts, including Fortune 100 companies such as Proctor and Gamble and IBM.
·Responsible for International Marketing and Client Development.Provided prospective clients with details regarding global immigration services, specific country requirements, processing time frames and fees.
·Appointed as Emigra’s Single Point of Contact for the Client’s Supplier Relations Team (IBM Relocation Division and Cartus) for any client contract interpretation, training, implementation, billing or customer service issues.
·As client liaison for global immigration processes, ensured compliance for client-company employees, including country specific immigration laws and regulations for things such as travel during the application process, regulations on de-registration at the end of the assignment, minimum salary thresholds, ratio of foreign to local hires, age restrictions, experience qualifications and/or education requirements.
·Responsible for the development of country specific immigration process flows and procedures covering 35 countries on behalf of 3 clients. This resulted in the ability for the client to have knowledge of the process, time lines and documentation requirements prior to choosing the talent to be transferred to a global assignment and improve the time to land resources into a specific country.
·Successful contract implementation of 5 clients which included the development of the Statement of Work (SOW) and Service Level Agreements (SLA), development of process flows and fee schedules. This also included the training of clients, vendors and in-house staff on the contract details to maintain consistency in client expectations and deliverables.
Founded in 1951, Fragomen, DelRey, Bernsen & Loewy (Fragomen) is the leading provider of corporate immigration services and solutions.Fragomen employs over 250 attorneys and more than 1000 immigration specialists located in the Americas, Asia Pacific and Europe. In 1991, Fragomen established a global immigration services division to provide information, guidance and assistance to clients regarding immigration matters for the international movement and relocation of employees to and between countries worldwide. (Worked in Washington DC, Singapore, Hong Kong and Sydney, Australia)
2001-2002: Managed client immigration processes in Asia Pacific region while based in Washington DC office.
2002-2004: Developed global immigration business by launching first Asia Pacific office in Singapore.
2004-2005: Advisor for the development of Hong Kong and Shanghai office.
2005-2006: Oversaw the devolvement of the Asia Pacific Coordination Center based in Sydney, Australia.
Developed a streamlined immigration process for use by multi-national companies wishing to relocate foreign employees to Singapore.Developed Singapore immigration practice and guidelines. Supervision of 2 office staff.
·Management responsibility for payroll processing of 1200 employees (multi-state, union, hourly and salaried) using ADP Windows Software and supervision of payroll department.
·Interface management for general ledger entries.
·Successful conversion project from ADP DOS software to PC/Windows Payroll.
·Settled outstanding tax issues from 1993 through 1995 with favorable outcome saving the company $2,000,000 in penalties and fines.
·Management responsibility for end-to-end payroll processing and tax filings using in-house payroll system (hourly, salaried, union and international) and supervision of payroll department.
·Audit responsibilities for 11 executive payrolls for tax filing purposes.
·General ledger interface responsibility.
·Payroll and HR annual audit responsibility at outside plant locations.
·Management responsibility for payroll processing of 3 salaried payrolls using ADP, control and procedure responsibility for an additional 7 manufacturing/warehouse locations.
·Successful upgrade/conversion to ADP PC entry payroll.
·Conversion of 1099 payroll from manual in-house process to ADP process.
·Annual payroll/personnel audits at off-site manufacturing locations.
·Telecommunication Manager including RFP processing, installation and training for telephone system installation, including development of telephone security system instituted in all corporate locations.
Development and management of Preventative Maintenance Program of all hospital medical and mechanical equipment, per JCHA compliance regulations.
Graduated from NLU with 4.0 GPA (St. Louis Campus)
Highly accomplished and innovative professional with key domestic and international experience, global customer service, and multi-state/international payroll knowledge. Results-oriented and visionary leader with proven success in business process redesign and standardization. Skilled in staff supervision and training, client relations and strategic planning. Polished communicator and exceptional problem-solving skills. I thrive in a high paced, dynamic environment. My most recent position involved working from home for an immigration consulting firm as an account manager for global clients. Prior to returning to the U.S. in 1996, I was living in the Asia Pacific region for almost 7 years where I developed the global immigration business for my employer by establishing their first Asia Pacific office in Singapore and then subsequent offices in Hong Kong, Shanghai and Sydney. Payroll Management, tax filings and audits of off-site company locations played a role in the second developmental phase of my career. My initial careers were as Secretary, Clerical Assistant, Senior Secretary, Executive Secretary to Controller and Administrative Assistant to the CFO which spanned a period of 7+ years.
I enjoy working outside and do-it-yourself projects. I also enjoy taking family photos, scrapbooking and genealogy.
Giving back to the community is also important to me. I volunteer at my church, the St. Louis Area Food Bank, Our Lady's Inn, Kid's with Cancer Run and I participate in the Susan B Komen's Race for the Cure.
“Kathy is focused, has a great attention to detail and extremely hard-working. She is an excellent resource and always willing to go out of her way for a client or a colleague. It has been a true pleasure to work with Kathy.” March 30, 2009
“Kathy has an immense knowledge of global immigration and has a very strong work ethic. No task is deemed too daunting, no detail too irrelevant. She will always ensure that client deadlines are met and will produce work of exceptional quality.” May 15, 2009
“Kathy is extremely dedicated and very detail orientated. Every email or phone call Kathy received is responded to immediately and comprehensively - I have never had to chase Kathy for anything. Kathy is also very reliable and trustworthy. In the time we worked together, Kathy was assigned some enormous and complex projects which a lesser woman would have quailed or railed at - Kathy just quietly got on and got them done.” March 23, 2009
“Kathy was known at Emigra as both a very hard worker and very detailed oriented. She can be counted on to deligently work for win-win outcomes for the client and company interests. I would highly recommend her for any major client account support function.” April 9, 2009
“Of all the people I've worked with in my career, Kathy sticks out as one of the most dedicated and talented professionals I've ever met. Her keen mind, and attention to detail along with her 'get the job done' attitude made working with Kathy a true privledge and honor. I would not hesitate to recommend her to take on any challenge. Any company hiring her will be getting more than their monies worth.” March 23, 2009
Kathy was an excellent mentor and source of information during her time as my senior. She exuded professionalism in her work and yet was approachable when any questions or concerns may have come up. I look up to Kathy immensely and value the time I was able to work with her.” March 24, 2009
“Kathy is an extremely hard worker and always willing to go the extra mile. Her work ethic is outstanding and when she made a commitment, she would always make sure it was met. Kathy is very knowledgeable in global immigration. She is honest and sincere.” April 13, 2009