Holly Longstroth

Holly Longstroth

Summary

Quick summary:*16 years of language teaching*11 years of corporate training*6 years of live-online language teaching*5 years of sales/customer service*3 years of teacher training*2 years of language test writing*3 years of curriculum developmentCareer Highlights:*Worked with a team to onboard and train 1600 new hires during a six-week period*Developed a website for a local charity and a local private school*Coordinated live-online teacher training *Managed live-online language projects in China, Colombia & Japan*Assisted in developing the 1st Virtual Round Table conference for language professionals.*Workshop speaker at the BESIG conference in Poznan, Poland in 2009.*Participated in an EU funded project for language learners in virtual worlds.*Wrote a tailor-made technical writing textbook.*Managed projects for curriculum development in banking and customer service.*Developed virtual language games for students.*Developed the curriculum for a course in an Intensive English Program at a university.*Elected student representative for the curriculum committee in graduate school.*Averaged 150% of my sales quota earning me a trip to the 1993 & 1994 Western Region Achievers club while a sales representative at AT&T.

Work History

Work History
2009 - Present

Director

ViTA

Virtual Teachers Agency (ViTA) connects language schools with experienced and certified live online language teachers and consults with the schools as they begin to start offering live online language training to their clients.  

2013 - Present

Training Specialist

MAXIMUS

*Facilitate training to ensure consistent and complete understanding of program while adapting instruction of material to meet the diverse needs of the adult learner.*Plan, coordinate, and conduct training for new personnel: securing training space, classroom set-up, securing training resources, determining resource readiness for course, and collection and entry of training data.*Monitor progress of trainees during training and coach for improvement.*Identify performance gaps and provide solutions.*Research and answer inquiries from contact center personnel to improve knowledge and understanding and aid in job performance.*Assist in the evaluation of the effectiveness of training based upon formal and informal feedback from customers and end users.*Facilitate soft-skills training for new hires and supervisors*Facilitate non-discrimination and anti-harassment training to new hires and supervisors.

2006 - 2011

Live Online English Trainer

CWC Now

CWC Now was a live online language school dedicated to helping its students worldwide learn to communicate with confidence.  In addition to the sales and marketing, I also developed the website and the moodle associated with this company.

2009 - 2010

Director of Studies

LANCELOT School GmbH

Coordinating all of the teaching and learning activities of LANCELOT School GmbH. Duties included the following:*Recruited teachers for the LANCELOT teacher training course*Taught the LANCELOT course*Assessment*Managed live-online English language projects in China and Colombia*Developed curriculum*Transferred the curriculum into a Moodle*Assisted in developing the 1st Virtual Round Table conference for language professionals.*Workshop speaker at the BESIG conference in Poznan, Poland in 2009.*Participated in an EU funded project for language learners in virtual worlds.

1998 - 2008

Corporate Language Trainer

AAC Global

*Assessing and continuously monitoring student progress.*Planning, preparing and delivering lessons to classes.*Encouraging students to actively participate throughout class.*Using a modern and dynamic teaching approach which allows students to communicate easily using the English language.*Researching and devising interesting, creative, productive lessons for students in the workplace.*Teaching specialized English courses such as those which cater to the needs of business people and executives from all over the world.*Teaching small groups or on a one-to-one basis.*Assessing and recording students' progress by setting and marking coursework and examinations.*Participating in staff meetings and extra-curricular activities.

Education

Education

Certifications

Certifications

LANCELOT Certificate

ICC-International Language Network