Printing tool Download PDF

Summary

Accomplished business development leader offering over 15 years of experience driving revenue through building and maintaining client relationships within the legal and education industry. Maintained 110% retention consistency rating year-over-year (consecutive four years) and was recognized by the head of sales and finance departments.  Creative and dynamic marketer with proven expertise in consistently penetrating new markets to ensure sustainable revenue growth. Leverage exemplary communication to establish presence and build a positive brand while fostering continuous client engagement. Adept at working effectively to achieve goals both as a cross-functional team member and individual contributor.  Founder of "Student Retention Excellence Group" recognized by development team at Concordia University.

Skills

  • Strategic Planning
  • Revenue Enhancement
  • Solution Selling
  • Operational Excellence
  • Relationship Building
  • Process Improvements
  • Higher Education
  • Territory Management
  • FERPA/Compliance
  • Curriculum Development 
  • Team Leadership  
  • Compliance
  • Negotiations
  • Product Education
  • Research and Analysis
  • Project Management      

Education

20112013

Master of Science

Argosy University

Organizational Leadership

Overall Cumulative GPA 3.9

20022005

Bachelor of Science

University of Phoenix

Business Management

Overall Cumulative GPA 3.3

Professional Experience

08/2016Present

Certified Tutor

WyZant

Certified tutor in finance, college counseling, and Microsoft both online and in person for those needing assistance in the above mentioned areas.   Demonstrated proficiency in these areas to ensure highest quality content structure to a diverse group of those needing assistance.  

04/201404/2016

Senior Enrollment Specialist/Operations

Hotchalk

Generated new sales opportunities by developing relationships with new and existing clients through individualized account management.  Managed the canvassing and out reach of institutional incentive offerings within a predefined territory.  

11/201004/2014

Senior Academic Counselor

Education Management Corporation (Argosy University)

Managed student book of 300 active military undergraduate, masters and doctoral students from enrollment to graduation.  Worked with finance and operations for overall student success.  Offered in depth solutions to students at risk for academic failure. Implemented strategies to promote student success and improved outcomes through cultivating a reputation through students and communities.  Achieved over 100% student persistence targets and adhered to to attendance suspension process.  Effectively communicated and interacted with program deans and department heads to ensure the quality and success of student enrollment.

01/200911/2010

Billing and Collections Manager

Cantor Simon Law Group

Managed trust accounts and disbursements for civil litigation department.  Prepared financial statements using Quickbooks to reflect accurate financial records.  Reconciled company bank credit card line of credit accounts.  Advised potential clients procedures of collection of fees and retainer agreements.  Prepared and reviewed demand letters in settlement negotiations.  Managed paralegals and attorneys to ensure best possible business and ethical practice.

03/200511/2006

Curriculum Development

Harland Educational Services

Analyzed structure for content banking regulation training courses.  Developed assessments and delivered testing modules to target learners. Applied theories for adult learning content with visual and audio media technology for diverse learning styles.  Managed Web-Author software to create animated learning and coaching tools. Reviewed testing measures to ensure content retention was delivered to students.

19982005

Earlier Experience

Superior Courthouse/Law Offices
  • Judicial Assistance (1998-2002)
    • Responsible for running all aspects of the judge's office. Filed court documents and answered questions about court proceedings. Issued court orders and transcribed court correspondence. Managed schedule trials, motions and court hearings, as well as supervised interns and law clerks. Drafted basic court documents to be reviewed and approved by the judge.

  • Paralegal (2002-2005)
    • Maintained high standard of ethics, including maintaining confidentiality.  interviewed clients and witnesses thoroughly, professionally and tactfully. Supported criminal, personal injury and family law attorneys. Obtained legal documents, located absent parties, uncovered individual assets, managed services of process, drafted motions and production of documents in timely manner, filed legal documents and worked with mediator to assist in reaching party agreements.