Work History

Work History
2015 - Present

Leasing Professional

Greystar Property Management
  • Performs all sales and leasing activities to achieve property revenue and occupancy goals by qualifying prospects, conducting tours, processing applications, credit screening and background checks.
  • Stays informed about current market and competitor conditions then develops marketing plans and goals.
  • Designs and executes marketing activities to create and drive traffic to the 308 unit property by implementing referrals, outreach programs and internet marketing tools 
  • Ensures property and show units meet the Company standards for quality through daily inspections
  • Responds quickly and courteously to resident and client/owner concerns; takes prompt action to solve problems, document, and convey results
  • Schedules and performs follow-up with leads, prospects and clients to ensure satisfaction and finalize decisions
  • Completes various accounting, financial and reporting 
  • Achieves and maintains a closing ratio of 43%
2014 - 2015

Management & Marketing Assistant

Bradford Marine
  • Assisted marketing and office management team in implementing administrative systems, procedures, record keeping, monitoring projects and portfolios
  • Prepared Yacht listings, offers, sales contracts and assisted broker team of 10
  • Process accounts receivable and accounts payable; create proposals, sales orders, purchase orders and invoices
  • Presented company brand, reputation and client engagement in all facets 
  • Enhanced public relations through organizing and participating in International boat shows and industry events
2012 - 2014

National Account Assistant

Cell Science Systems
  • Direct and coordinate assigned projects to manage all designated accounts; provide relationship management and assisted over 500 accounts to exceed average revenues totaling over $800,000 per month
  • Maintain productive relationships with clients / doctors and exceed testing goals of over 53 tests per day
  • Anticipate potential issues then identify alternative solutions providing risk management
  • Ensure accomplishments of strategies and objectives through strategic planning
  • Conduct regulatory measures for: ISO9001 quality system, OSHA and HIPPA regulations
  • Establish priorities in planning, scheduling, analyzing, and evaluating information to readily meet deadlines
2008 - 2010

Trade Compliance Analyst

ISO Group
  • Actively involved in risk management and internal controls for international import/export of aerospace defense equipment to the US military and for over 50 foreign governments
  • Conduct regulatory trade compliance reviews to ensure the ISO9001 quality system, global trade laws and HAZMAT regulations meet standards
  • Expedite global vendor shipments through consistent written/verbal communication for time sensitive orders
  • Provide enforcement action, regulatory and examination support of international purchase orders from over 40 account managers and 10 executives
  • Assist in compliance program design and implementation to strengthen trade compliance department for company growth
2005 - 2008

Business Operations Manager

AVIA
  • Manage office for Incorporated company specialized in custom system integrations for high profile luxury marine and residential markets
  • Directly supported top executives including travel arrangements, calendars and scheduling
  • Accurately conducted accounting and financial reporting; within the first three months found over $10,000 in missed collections
  • Precisely administered transaction activity, processed payroll, accounts payable, accounts receivable and coordinated HR/personnel management for a staff of ten
2000 - 2005

Residential Property Manager

Equity Residential
  • Managed luxury townhouses containing 350 units, over 700 residents, many vendors and a staff of eight
  • Expanded resident retention rate and consistently maintained occupancy rate over 97%
  • Execute budgeting and financial reporting on a regular timely basis; attained delinquency rate under 2% monthly
  • Process accounts payable, accounts receivable and bank reconciliations
  • Supervise and motivate employees by strengthened teamwork among the office environment
  • Generate credit processing and reporting; arbitrate potential resident applications to be approved or declined
  • Audit applications, record keeping, files, accounts and business activities to ensure compliance with national fair housing laws and company policies/procedures

Education

Education
2011 - 2013

Associates of Science (AS) Business Management

Macon State College
  • GPA 3.7
  • 2011 Dean's List
2007 - 2008

Public Relations, Advertising & Applied Communication

Art Institute of Fort Lauderdale
2006 - 2007

Real Estate Appraisal & Evaluations

Gold Coast School of Real Estate

Skills

Skills

Account Management Software, Web & Social Media

CRM - SQL - ACT - MLS - YATCO - WordPress - Boat Wizard - Yacht World - QuickBooks - Yardi - One Site - Various Social Media Platforms - Microsoft Office - Outlook 

Certifications

Certifications

ISO 9001 & OSHA - Certifications

United States Air Force - Volunteer

United Way of Miami Dade - Board Leadership

Special Olympics - Volunteer