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Work experience

Feb 2008Sep 2008

New Accounts Installer


  • Assisting Sales/Service departments with the coordination of the initial delivery and setup of new accounts 
  • Communication with customer, sales and service personnel on delivery location, times, and products
  • Completing necessary paperwork to ensure the successful completion of the installation process
Aug 2007Jan 2008

Scanning/Digital Print Technician

Carbon Copy Digital

  • Scanning, retrieving and archiving files quickly and accurately
  • Utilizing large and small format color and b&w devices to output top quality products for clients
  • Understanding and utilizing the latest software applications (MS Office, PhotoShop, Illustrator, Indesign, Adobe suite of products
  • Experienced in printing on different mediums (vinyl, canvas, etc.)
  • Basic,simple document/image manipulation/formatting creation
Sep 2006Mar 2007

Customer Service Representative

Standard Parking of Canada
Instruct and assist parking customers in paying for parking Monitor all company equipment and notify appropriate personnel of any issues Accurately log information as deemed necessary and appropriate Coordinate with selected hotels in scheduling company provided shuttle service
Aug 2005Nov 2005

OnSite Customer Care Representative

West Canadian Graphics - Calgary, AB
Responsible for establishing and maintaining profitable relationships with customers on behalf of the company by ensuring that all customer requirements are completely satisfied Greeting customers and effectively presenting and discussing the company's products and services Received all print jobs and reviewed for layout/job specification, accuracy, and identified equipment best suited for production of various job types Completed quality print work, showing great attention to detail and accuracy Completed monthly inventory on production materials Processed delivery of orders Regular communication with appropriate people, to guarantee that company and customer objectives were satisfied and to facilitate satisfactory resolution of any concerns or problems
Feb 2001Dec 2004

Customer Consultant/Key Operator

Greeting customers and consulting with them through every stage of the production of their job Held position as key production operator on multi-function printer- showed great attention to detail and accuracy in completing jobs in timely manner Responsible for minor document manipulation and formatting changes Displayed multi-task abilities, which are necessary for this type of position Showing superior communication skills generated repeat customers, which increased sales for the store as well Employed consultative selling techniques to benefit customer and increase sales Showed initiative in sharing ideas to contribute to successful operation of the store and to better service customers
Jan 1995Jan 1999

Data Integrity Specialist, Merchandising Specialist, Customer Service Representative, Cashier

Best Buy


Mark Eisan

Mark hired me for the Digital Print Technician/Scanning Technician position based on my extensive experience I had in the industry and my great attention to detail and producing quality work. 

Portfolio of Work


To utilize my training and experience in the printing industry to obtain an entry level position in the Graphic Design industry.