John Miller Perez

John Miller Perez

Mid-Level Software Quality Assurance Analyst

Work History

Work History
Jan 2013 - Aug 2014

Mid-Level Software Quality Assurance Analyst

Icomteq Solutions, Inc.

Highest Scorer, Six Sigma Diagnostics Exam, Icomteq Solutions, Inc. 

Most Outstanding Employee of Year 2013, Software Quality Assurance Department, Icomteq Solutions, Inc.

o   Review software product specifications

o   Prepare test matrices, test cases, and test data (with multiple variations on file properties e.g. extension, encoding, compression, encryption, etc.)

o   Execute test cases 

o   Perform functional, regression, smoke, and cross-browser tests

o   Perform back-end or database verification

o   Report bugs and coordinate to software developers

o   Raise suggestions and coordinate to business analysts

o   Approve server update schedules

o   Approve database server & file server cleanup

o   Monitor or track both testing status and bug-fixing status 

o   Report to management blocker, critical, and major issues

o   Report to management performance test results

Jun 2012 - Dec 2012

Client Services Supervisor

Icomteq Solutions, Inc.

o   Directly attend to client bugs and create tickets for developers

o   Directly attend to client enhancements and create tickets for BAs

o   Make sure that priority issues from client is being attended by corresponding team

o   Attend daily scrums and discuss most recent client issues

o   Perform daily testing scripts and send results to client

o   Manage documentation of software manual

o   Send release notes to client

o   Do regular check on servers and coordinate to either Infrastructure or Network team

o   Document client issues that has to be included in business protocol

Sep 2011 - May 2012

Client Services Specialist

Icomteq Solutions, Inc.

o   Directly attend to client bugs and create tickets for developers

o   Directly attend to client enhancements and create tickets for BAs

o   Make sure that priority issues from client is being attended by corresponding team

o   Attend daily scrums and discuss most recent client issues

o   Perform daily testing scripts and send results to client

o   Manage documentation of software manual

o   Send release notes to client

o   Do regular check on servers and coordinate to either Infrastructure or Network team

o   Document client issues that has to be included in business protocol

Education

Education
Jun 2007 - Apr 2011

Bachelor of Science in Business Administration

New Era University

o   Dean’s Lister for Four Semesters 

o   VP – Research & Development, Junior Marketing Association 

o   2011 Event Director, 21st Product and 8th Agri-Marketing Fair  

o   2010 Event Director, 2nd BIANCA – Business Integrated Annual Case Analysis 

o   Champion, De La Salle University Marketing Approach to National 
Development Phase 3 (February 26 – 27, 2011)

o   Champion, 16th National Marketing Week Case Analysis, NEU

o   Champion, CBEA Week Team Debate Cup 2010, NEU

o   Finalist, Top 180 Nationwide, Marketing Professional students 2010 

o   Finalist, ATHOMIC (Thomasian Junior Marketing Association) 
University of Santo Tomas 

o   Finalist, Israel Quiz Bee 2010, De La Salle University

o   Best Debater, CBEA Week Team Debate Cup 2010, NEU